MacBreak Weekly 384 (Transcript)
Leo Laporte: It's time for MacBreak Weekly, the one
with wolverines in the attic. We've got some great stuff for you. We'll talk
about, believe it or not, new products from Apple released today. We'll also
take a little preview of the new Google watch and how it might impact the Apple
watch. And what does Healthbook have to do with iOS
8? It's all coming up next on MacBreak Weekly.
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Leo: This is MacBreak Weekly episode #394 recorded March 18, 2014
Whatever You Do, Don't Unpack
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squarespace.com and use the offer code: MACBREAK. It's time for Macbreak Weekly, the show that covers all of the Apple
news, such as it is. Andy Ihnatko is here from the
Chicago Sun Times. It's Sun Time.
Andy Ihnatko: Hey there, Leo. Coming live from the famous Bath
Bay Main submarine races.
Leo: It's Wally Ballou, ladies and gentlemen.
Andy: We have a lot of
false starts. Wally Ballou, here.
Leo: Also here, Rene
Ritchie from IMore.com
Rene
Ritchie: Hi Leo.
I'm starting to thaw out finally.
Leo: Ah, has spring
come to Montreal?
Rene: I don't know if
it's spring. It's whatever comes before spring when it's still snow on the
ground, but you aren't freezing when you go outside anymore.
Leo: Yeah.
Rene: Pre-spring cursor.
Leo: That's like all
year around here.
Rene: Second winter.
Leo: And now ladies and
gentlemen, I give you Alex Lindsay.
Alex
Lindsay: Hey, how's
it going?
Leo: He is in Rowanda. It's the giant head of Alex! And look the
asteroids are coming in, he's rowing, this is a travel log. Hello everybody,
how are you? Alex, are you at your- What do you call it?
Alex: I'm at the African
Media Digital Academy.
Leo: AMDA.
Alex: AMDA. Exactly, I'm
at AMDA. And I'm training all week so I'm here working with- I'm live
streaming, and keying, which is why we had this all set up. Then we had a
little trouble with Skype and then Hangouts, so now we're back to Skype.
Leo: Actually, it looks
good. It looks really good now. Yeah. It's a beautiful African sunset. Oh, it
was. Well I've brought you all here to discuss the latest hot news from Apple.
But that would be a very short show, so maybe we can talk about something else.
I don't know.
Andy: Well there's a
couple of interesting things here.
Leo: There's some interesting things. I think the big one is the iOS 8 and the Healthbook leak. Did we credit Mark Gurman with this, where did this leak come from?
Rene: It's all Gurman all the time.
Leo: All Gurman, all the time. We love Mark, he writes for 9to5Mac.
Rene, you probably know of the kind of source for this information. Is this a
beta version of iOS 8 that he's looking at?
Rene: I don't know if
beta is the right word. If Apple hosts a pattern, we'll get the beta at WWDC
2013 but it's better to think of iOS like a continuum. Where there's features-
Leo: Okay, wait a
minute. Let's fix that.
Rene: 2014, sorry.
Leo: We are now in a
new year.
Rene: It's so hard, Leo.
So whenever Apple does a new version of iOS, there are features that are pushed
down from the executives, like Phil Schiller, and there are features that are
pulled up from the engineers. Everyone can put their stuff in a big pile and
then Craig Federighi goes through, sorts them and
puts them into what they have time and effort to put behind. They'll start
working on that kind of thing, and if they get it ready in time for iOS 8, it
goes into iOS 8 and if, for some reason it's not ready or politically is not
something they want to do, then it's held off for the
future.
Leo: Got it.
Rene: So for example,
things like inter-app communication have started to get bundled in two years
ago but they haven't surfaced yet. The app downloads that we got this year were
being worked on previous to last year but they weren't put out until this year.
So it's hard to always tell, and Mark does a really good job of saying that in
the article, that this is what Apple is currently working on and this is what
some developers there are working on. And if they get it finished there's
probably a good likelihood we'll see it in iOS 8.
Leo: So, these
screenshots - I mean, I don't think these are faked-
Rene: Those are their
mockups, based on what they heard of the app.
Leo: Oh okay, this is
really important. So this is not a screenshot.
Rene: Yeah, someone told
him what it looks like and then... Sometimes in order to protect a source, or
because it's low quality, or because there's very easy ways to indicate where
it came from you get information and then you mock it up based on what you're
told.
Leo: As detailed in the
images throughout this article, which are complete recreations of screenshots,
so they are screenshots recreated to hide the source I guess.
Rene: Yeah, or to get
good quality versions.
Leo: Right, Healthbook's user inteface looks
a lot like Passbook, but of course, with different information. So let's take a
look at what - Now, I admit to kind of overextending what this all means, this
doesn't mean that Apple is going to have a device that tracks hydration,
oxygen, saturation, and blood sugar. Those things are hard to do.
Rene: Now.
Andy: And also, I think
that- I'm sorry, go ahead Rene.
Rene: I was just going
to say their hard to do now.
Andy: Yeah. But
also the fact that they went for the Passbook model, realize that everything
that we use in Passbook today, they're not features and sources that Apple
actually creates, it's used as a way so that third-parties can put something in
that nice little organizer. So I think that does point to Apple having a phone
that does a few things, but relying on outside sources to create their own
blood glucose meter, or their own blood pressure sensor, or their own hydration
sensor as a way for them to simply contribute to this one central clearinghouse
app.
Leo: That makes sense.
And it's like Microsoft health database or Google's lamented health database,
you have lots of fields but it doesn't mean that you're actually generating
that information. There is one thing I find significant that I think and hope Apple
is going to do, the very first card is an emergency
card. I'd love to see how this is implemented, but there are third-party apps
that you can store your emergency information in. I'm allergic to penicillin,
for instance, or I'm on certain medications and it would be great if first
responders would have a way to access an Apple Standard Emergency Card as soon
as they see an iPhone, and say, ah... Click.
Andy: Particularly if
it's on the lock screen. And also, this isn't something that couldn't be done on
Android or Windows Phone but if you put it on an iPhone, first responders are
familiar with iPhone, they know exactly how to unlock these things and it
wouldn't be a mystery, whereas lock screen apps on Android devices probably
would be.
Rene: And the one thing
that's interesting is, they are using the Passbook
model. When Passbook was introduced it was exactly what Andy said it was and it
still is in many ways. But they had PassKit below it
that kind of abstracted everything away, so that it would be very easy in the
future to add mobile payments or to add contact based payments. I'm guessing it
might be so, but if Healthbook has a HealthKit underlying it, then as Apple provides more
first-party services or as the third-party services grow, it's very easy to
start just adding those in to an interface that people have already gotten used
to, through whatever first generation products it comes on.
Alex: Have we seen any
of the other tracking software like the Nike- Sorry if you're listening to
this... They're keying me in front of planets. Anyway, so have we seen any-
Leo: I like that, Alex
in space!
Rene: It's like Ender's
Game, but for Alex Lindsay.
Leo: Yeah.
Alex: Yeah, it's
awesome. Has anyone else shown calories? Almost everybody else uses points, and
my assumption was always because they couldn't-
Leo: Oh no, a lot of
them have calories. MyFitnessPal has calories, a lot of them do calories. The issue is, how do you get that information in. With MyFitnessPal or Lose It!, you have to manually enter in that you
had a piece of bacon and a cup of coffee or whatever, and that's a pain in the
butt. This is great, and it could be very Passbook-like in the sense that it
could actually be a limited utility because you don't have anything that
measures your blood sugar, your respiratory rate, oxygen saturation, and your
hydration. But what's interesting, as Mark Gurman points out, Apple has hired people in these areas. Which kind
of implies that they maybe would start building some functionality in.
Rene: The really cool
thing too, is when Apple put the M7 chip in, if you got a new fitness track or
a new fitness tracking app, you didn't start day one with that. You could go
back and pull everything the M7 chip had already tracked. So you'd have like a
week's worth of data already in there, which is kind of a good way to encourage
you. And if you switch devices you keep your data because that data is being
kept track of in the M7 chip, or now in Healthbook,
and that's something that Apple likes to do. They commoditize their compliments
so that if you move from Nike to FitBit or to
something else, your iPhone knows that information is still valuable to you.
Leo: So how much of
this do you think Apple will do, how much do you think third-parties will do,
and how much do you think will be available when this thing comes out... How much of this Blue Sky?
Alex: Well I think Apple
is definitely going to take a couple of the high points, a couple of things
that are really going to give people examples that get them excited. I think
that's kind of typical for them, and then try to leave the rest of the harder
stuff to the other folks. I don't think the fact that they hired professionals
necessarily means Apple will develop it, I think that they would also want to
have those people on site to look at the software being created and give a
general breakdown of it, if and when, the quality of the software is in
question. I think that also probably weighs into who they're hiring related to
this thing.
Rene: And there's the
Motorola Rokr theory too. Dave Wiskus did a good job of elaborating on this recently and pointed out how Apple likes
to let other people make the mistakes first. So if they do the Rokr, they can better figure out the iPhone. If they do CarPlay, they can better figure out an Apple
implementation. And if they do Healthbook, they can
see the data relating to a whole bunch of people and see how they use the app,
collect all of that data so that when they start adding Apple services to it,
it's based on more than just what they're guessing.
Andy: Also it's possible
that they don't want any part of medical device construction. Blood sugar
monitoring is literally a life or death piece of data and if Apple can simply
say, tell you what we're going to give you, manufacturer, the opportunity to
make billions of dollars on this device while we quietly duck billions of
dollars of liability in case the actual sensor screws up.
Leo: Here is the original screen shots from Wibo.
Mark Gurman says, credit to Michael Steeber from 9to5 for making it look better than Apple's
actual screen shots. These are supposedly the original screenshots, these are the much more lovely, fake screenshots, created at 9to5Mac. Oh, I see
they just reversed the order. Because I was going to say the Emergency Card-
Actually they messed with the order of all of the things, so we can't deduce
anything from the order. Does Apple have the hardware capability to interface
with devices that would give you this information? For instance if you're
diabetic, you probably have some sort of pin prick device. I know there are
iPhone apps, there's even hardware that goes with the iPhone.
Andy: Presumably, this
is all bluetooth LE so, easy-peasy.
Leo: Easy-peasy. Okay.
The only thing that comes to mind is, geez it'd be a shame if the only people
who have the health benefits of all this are Apple iPhone owners. Actually,
that's a good selling strategy. If you're an Apple customer, you'd live longer.
Rene: We've got to
imagine all of the manufacturers will do their versions of it fairly quickly.
Leo: Yeah, the Samsung
S5 has a lot of - And actually, some of the earlier phones like the S4 and the
Note 3 have a lot of these features and they have an S Health app that helps
track this stuff.
Andy: That would be a
nice thing. Again, there's no reason to assume this doesn't all work with bluetooth LE. And I feel as though if Apple were to make
this into a serious feature and just simply put it out there in hopes that
something happens with that, it would certainly cause a lot of these companies
to begin making affordable censors and wearable tracking devices, which would
make it a lot easier for people to afford these devices. And just as we tend to
see with iOS development, they will make an app for iOS first and after about a
year they will start to make the Android version of it. So that will lead to
that sort of egalitarian access to pretty much everybody who has any kind of a device.
You're right because a feature like this - In terms of wanting to change the
world- It's great if you're helping people who own iPhones, it's awesome if
you're helping everybody who has any kind of a device.
Leo: Right. Wahoo makes
devices that I've used, bluetooth LE devices that
talk to the iPhone. Like, a scale. And they make
bicycle computers and stuff that would go right into your phone.
Rene: And we've seen
with devices like Sonos, they stopped making their
controller because it was much easier for them just to let Apple handle the
display and the interface and all of those things. And these companies might
find it really compelling to be able to put their UI on an iPhone, then have to build their own UI on every device they make.
Andy: Yeah, all you have
to do now is make a band and all I have to do is focus on that one component,
the sensor, not only makes makes that consumer device
a lot easier for them to manufacture, but it also makes it easier for them to
democratize the sensor itself. So, people who do one thing well, will do it exceptionally well. Instead of making this half-hearted attempt
that's kind of an O.K. solve for it, but the sensor is kind of wonky. Or the
sensor is perfect but there is no way that someone's going to use this 2-3 times
a day, that sort of stuff.
Leo: It makes sense
that Apple would also meet with the FDA and say, this is what we're going to
do, this is what we're not going to do. We're not going to be, for instance,
measuring blood glucose level but we will give devices a way to interface to
the phone and store that information. Doctor Mom in the chat race has an
interesting issue - There is a higher responsibility for Apple due to things
like HIPA, regulations about privacy. Once they start putting information like
that in the phone, there is a legal obligation to protect that
information. Although as we learned, in
fact if you didn't listen to Steve Gibson last week on Security Now- I think
he's going to continue that this week - He's been parsing through the Apple
security document that we talked about a couple of weeks ago, and he has been
extraordinarily impressed with the lengths Apple has gone to and the
effectiveness with which they have achieved security on iOS. He says it really
is very, very high quality. So maybe it is prepared for this kind of thing.
Rene: There are people
there that care really deeply about that kind of stuff. They treat it as if
it's their data, and they want the phone to work for them. I mean their
incentive lies base- Their business model is better aligned for it and they're
individually incentivized to make it highly secure.
Andy: And also I think
this is, just from what we were talking about when the iPhone 5s first came
out, we were talking about all the different features that are enabled by the
A7 processor. I mean, it's a long, long list. And how we can add to that, it
allows Apple to do products like this where they have a legal responsibility to
keep data secure and safe. These are things that are a lot easier to do with
the A7, than they would be with any other chip.
Leo: Schpider is pointing us to a program in the app store from DigiDoc, it's called Pulse Oximeter, and will measure heart
rate as well as, oxygen use. So I don't know how well it works, but certainly
some of the ground work is done. IOS 7.0.5 breaks the accuracy but we're
working on a fix they say.
Rene: It's like what
Andy said about the responsibility thing, if you remember back the original
iPhone didn't allow turn-by-turn navigation because Apple didn't want any
responsibility for you driving your car into a lake. Then they allowed
third-party ones, and then fast forward all the way to iOS 6 and there was an
Apple turn-by-turn. It took many, many years to get there but they had a fairly
easy plan to see in place for all of that.
Leo: Yeah. By the way,
this uses the camera to measure your heart rate. You put your finger over the
camera. I kind of think iWatch, for instance, might
have a better tool for that kind of thing. Okay.
Andy: Every time I'm
writing about this, and I find myself about to type the word 'watch' in regards
to Apple, I find myself more and more wanting to hedge my bets and saying, 'an
Apple wearable device.'
Leo: Interesting.
Andy: I'm not almost
completely away from the idea that Apple is going to make something that is
recognizably a wrist watch.
Leo: Right, it might
tell you the time, but that might be the least of the functions.
Andy: Right. Nothing
like the Motorola device that is going to be shown off tomorrow, that has
already had a couple of images teased. Which it looks really nice, but now I'm
not sure if Apple wants to go in the direction of something with a color screen
and with what is recognizably a real computer display on it.
Alex: Well yeah, but I
think something that gives you the time and basically gives you what
notifications are... It's very hard to take myself seriously when I'm in a
wheat field, that's all I have to say. But I think that something that did give
you those notifications, so you wouldn't need to take your phone out of your
pocket, and gave you your time as well as, a couple of little bits and pieces
would be a great add-on for most iPhone users.
Leo: Motorola has
announced the Moto 360. This is based on another announcement that came from
Google today of Androidware- This makes a lot of
sense from Google's point of view, that they would do the infrastructure, just
as Android has become infrastructure for phones, they would do a version of
Android that is for wearables. This is the Moto 360,
which I have to think has been in the works long before the announcement of the
Motorola sale to Lenovo- Which has not gone through yet, they're still a Google
company.- Moto
360, as you say Andy, keeps you on time and up to date - It's a watch- Without
taking you out of the moment or distracting you, telling you what you need to
know before you need it, through subtle alerts and notifications. With a twist
of the wrist you can see who's emailing, or calling, or what time your next
meeting is. So this very much, is a notification watch and you can say,
"Okay Google," and talk to the watch, just as you can with your Moto
X phone. And I have to say, this looks like a nice watch.
Andy: Yeah, it's a round
screen, a round display, they're clearly trying to make it as easy as possible
for someone to wear this thing and not be calling attention to the fact that
they've got something unusual around their wrist. Again, I've met the end of my
testing of the Pebble Steel and it's certainly within the bandwidth of what
you'd expect a watch to look like, but people still expect to see a round disc
on your wrist.
Leo: And this does not
seem to have any health uses at all, it's really more like the Pebble, where
it's notifications... Does it have a microphone, which would allow you to talk
to the phone?
Andy: Well it certainly
has a motion sensor.
Leo: Yeah, well that's
an easy thing to build in. If that image on the Motorola blog is what it's
going to look like, I like how attractive it is, I think it's a nice looking
watch. It looks like a wristwatch. I hope it's not a rubber band, I wish they
wouldn't do that. Oh look, they're making it with a MakerBot.
This is really going to slow down production.
Alex: It turns out all
of the watches are actually printed.
Andy: See, that's kind
of sad because we hear the stories about the stuff that Johnny Ive has in his office, you know
these amazing car-
Leo: Yeah, MakerBots. At Motorola, we use off-the-shelf technology.
See, if it really looks like that which, I guess it is... I mean, I know it's
rendered but that's pretty nice looking. It's a leather band, alright.
Andy: I'm also really keen
to see what people will do with the idea of a round user interface. It's not
necessarily a revolutionary idea, or the human computer interface has been
waiting for something as simple and effective as this, but everybody has always
been designing interfaces for squares where there are corners in them. So, I'm
interested to see what happens when they have to work with that kind of canvas,
and also what kind of mechanical interface they put onto it.
Leo: I prefer this. I
have to say what I like is, it has three dials so for travelers this is great.
Is this the Google Wear or is this the Moto 360 video?
Andy: This is the Google
Wear video.
Leo: And these are imaginary prototypes and they
take great pains to make them all look very different.
Andy: Well if you look,
it looks like they're showing off the LG and the Moto Wear.
Leo: Is there a Wear in
it?
Andy: Yeah. So before-
Leo: Here's what I find
fascinating, if you look at my screen, this is the Moto Wear image from the
Moto Wear video and it is an analog clock. My daughter cannot tell time with an
analog clock, she's 22. She's in Mexico right now and I asked what time it was
there and she said, "I don't know, I can't read analog watch faces."
I said, "Well, where's the big hand?"
"12."
"Where's the little hand?"
"20."
"Oh, well it's 12:20," I said.
"Ooh, that's how that works!"
I mean, literally! They never studied it, she
didn't need to. So, this is very retro to have a clock with hands.
Rene: Using an abacus,
Leo.
Leo: Yes... I'm sorry daddy, I don't know what the abacus is. It really surprised me, it wasn't that they didn't teach it, they probably did.
But I don't think she bothered learning it, she didn't need to.
Andy: Is that a class
that they teach at UNLV for like the basketball students or something along
those lines? Telling the time...
Leo: Now, she can tie
her own shoes so I'm happy about that. But by the way, I'm not being completely
facetious because that is also a skill that is being lost in the age of velcro sneaker attachments.
Alex: I don't really buy
shoes with laces anymore.
Leo: Yeah, who ties
shoelaces? And she definitely doesn't know how to dial a phone.
Andy: We're simple folk-
Leo: Call your father Evey.
Andy: We just switched
from buckles to laces in about 1928 and we're not ready for another huge change
like that. That also brings up another problem that I think Tim Cook actually
mentioned a couple of weeks ago, which is that there are people who have just
broken the habit of wearing a watch on their wrist and they aren't naturally
looking to replace the time piece on their wrist with another timepiece that
does other things. To them, you're making the pitch that wow, why would I have
to wear this thing on my wrist every single day- I have to remember to put this
on every day, why?
Leo: They might
actually smart because the people who wear watches probably do want an analog
watch.
Andy: And they're
willing to sell it like $250-$300 for it so...
Leo: Now these are
images from Motorola, which imply that the face is not physical. These are
Google Now cards, so this must be like Alex's green screen. Oh, I like that
band.
Rene: When they made the
Google Now interface, like the Siri cards, they were already imagining
different screen sizes and different implementations. I think that's a reason
why the card interface in general is so popular now.
Leo: Yeah, see there's
the card interface. But that's round, so- Wow, look at that! I like that, did you see what she just did? She showed her watch to
the woman at the airplane terminal, and just got on board. That'll work. I've
got a QR code right here. I've tried that once. With all of the traveling you
do Alex, have you ever done the passbook thing where you have the QR code?
Alex: Oh yeah, I do it
all of the time actually.
Leo: How does the TSA
react to that?
Alex: You actually get
through the TSA faster when you have a QR code because when you have the paper
one, they have certain things to circle and check off, but when you have a
phone, they just go, click. Okay you can go on.
Leo: There's nothing
they can do, they can't do anything.
Alex: They're like, well
just give me your ID and it's as if they're even exasperated like, I don't even
want to talk to you. Just get out of here. But the one thing I always look at
is my battery when I walk into the airport. So if I've got it on Passbook and
my battery is at 8% or 10%, I can go get a paper ticket because there's nothing
worse than getting through all of the stuff then you get to the gate and your
phone dies. Then you don't have a ticket.
Leo: I had that
problem, I couldn't pull it up.
Alex: I've done it
twice, it's very embarrassing.
Leo: Very embarrassing.
Andy: When I use that,
no matter where it is, I always screenshot that page because I know I can get
to my camera roll, I don't necessarily know it'll pull up.
Alex: I do too, exactly.
The United app is actually really good at just being able to get it
immediately, so it's actually easier than Passbook. I used to use Passbook all
of the time, but now I fly United most of the time and so I just use their app.
Leo: Alex just glitched, am I in the Matrix?
Alex: No, I just got out
of the middle of my little webcam. See, watch...
Leo: I love it, he glitched.
Alex: See, it was
catching focus.
Leo: I feel like I took
the red pill.
Rene: There's an agent-
Andy: Or like Robin
Williams in that Woody Allen movie.
Leo: Alright, let's
take a break. You know, everybody has got the story right now but Apple is
putting it off. Do you think it'll be this summer? There are rumors about
phones this summer, or when will we see this mythical watch emerge?
Alex: I think the WWDC
is going to be pretty exciting, myself.
Leo: You think that's
what- That's June, right?
Alex: Yeah, I mean it
seems like the time to do it. It seems like what you'd want to do is show
everybody what they can develop for. I think especially if you want developers
to be working on it, give them some time to dig in.
Andy: I think Apple's
under zero pressure whatsoever to ship this year. I wouldn't be surprised if
they show something from this year, especially just the developers but Apple is
feeling absolutely no pressure to get this out the door. And like Rene said,
they like the idea of other people rushing things to market so they can see not
only how well these other approaches work in the real world, but also how
consumers are being reached by this - What messages are working and what
messages aren't working. I don't think they're under any pressure whatsoever.
Leo: Tim Cook did say
new categories this year though?
Alex: Yeah, that's
correct.
Rene: You got an iPad 4
back Leo, how much do you want from him?
Alex: There's your
category. There's you category.
Leo: I feel like
there's pressure building with what Samsung is doing, now Motorola, LG...
Alex: I think the real
problem is Apple is not making any real money and they don't have any money in
the bank, so I think the real problem for them is that there's a lot of
pressure for them to figure out how to make rent.
Leo: Focus.
Alex: You know there's two kinds of people; People who are on payroll, and
people who are trying to make payroll. And right now you know, Apple is trying to make payroll.
Leo: Alex and I are
trying to make payroll.
Alex: The terror... Terror every two weeks.
Leo: Here's a little
something I learned: You can't use a MakerBot to make
payroll. I found that out.
Alex: It just prints too
thick. That's the problem, it's bills are too thick.
Leo: I told my
employees that this week we're giving them casino chips and they didn't buy it.
Rene: TWiT chips, we're paying you in TWiT chips.
Alex: No one wants to
work for Granola, either.
Andy: Although we're
paying you in TWiT coin, it's even better.
Leo: We're working on
it in the basement right now.
Alex: Leo and I actually
have a whole section in the basement committed to BitCoin.
We're just planning to just-
Leo: Yeah, that's our
retirement plan. And it works as a fabulous heating system. You get your money
in DOJ coin. Alex Lindsay in Rowanda,
on the fruited plains of Rowanda, as we speak.
Alex: Yeah, the virtual
planes of Rowanda.
Leo: It's beautiful. I
didn't know that Rowanda was the wheat basket to the
world, that's fascinating.
Alex: According to Chad.
Andy: Greetings from
Alex Lindsay's Windows XP desktop.
Alex: Wouldn't it be
great if everybody just did green screen like this and then Chad would have-
Oh, no wait...
Leo: We should do this,
I think you're right. I think we need to send green screens to all our remote
hosts and then Andy, instead of having a giant Boston clock over his shoulder,
he could be in the clock.
Alex: Exactly.
Andy: I'll be hanging
off of it like Harold Lloyd, I'll also need to invoice
you for a straw hat and a pair of round glasses.
Leo: Harold Lloyd knew
where the big hand was, I could tell you that right now. Our show today brought
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hover.com/macbreak3. Your watching Macbreak Weekly, and I was wrong, there's
actually a lot of Apple news. Today Apple put on sale an 8 gigabyte version of
the iPhone 5c. Is this finally the low cost iPhone 5c we've been waiting for
Rene Ritchie?
Rene: No, the pricing on
it was unclear to me this morning, it was on a couple
of British carriers. Apple put out a press release with the iPad 4 return, but
they didn't put out one for the iPhone 5c as far as I've seen yet. So, I don't
know what pricing will turn out to be, but even for $100 less, 8 gigabytes is
so anemic on iOS 7.
Alex: It is not worth
it.
Leo: How much free room
do you have on 8 gigabytes?
Rene: You have free room
but 4 or 5 gigs is going to quickly. I just find it
painful. I mean, if you don't do anything with your phone-
Alex: You put one movie
on it, and it doesn't have any memory to install anything.
Leo: In England, it's
about $100 cheaper. It's 60 pounds cheaper.
Rene: Our Android site, Androidcentral put up a quick post saying, these are all
way better Android phones you could buy for less money.
Leo: Yeah, so why do
it?
Rene: It's hard to argue
with them. The most rational explanation I've heard is they want to end of life
the iPhone- IPhone 4 is still on sale in China and in India, the iPhone 4s is
still on sale in almost every market. That has the old 3.5" display, the old
30 pin doc connector and it has 8 gigabytes of memory already. So if you were
thinking about getting the zero dollar phone eventually on contract,
this might be a sign that they're going to get rid of those phones faster. And
as they start to prepare for iOS 8 this September, get the iPhone 5c down to
where that can be the zero dollar phone.
Leo: Does it matter?
Does Apple even care?
Rene: I mean they care
to have an entry-level phone, it's a slot that they're
going to want to fill year after year. I don't know how much they-
Alex: I think they also
want to get rid of that 30 pin connector. I think we all want to get rid of
that 30 pin connector.
Leo: And to that end,
there is a new iPad.
Rene: A new old iPad.
Leo: A new old iPad.
This is the iPad 4, which is- Somebody has to explain this to me, I can't.
Rene: Late 2012
generation...
Leo: Why? Please Apple,
can you give them numbers? For
crying out loud. I guess now we know why they don't, right? So they were
selling the iPad 2, they discontinued that. That was the kind of really low price 30 pin connector for iPad, mostly for education.
And one of the things we thought is that the reason they continued to sell that
is that a lot of schools and other people had vested money in 30 pin connector
things, like big charging racks all with 30 pin connectors. But now they've got
a lightning iPad 4, is that right?
Rene: Yeah, a display
lightning, 16 gigabytes, same price.
Leo: $399.
Rene: Yeah, or $529 with
LTE.
Leo: So forget the iPad
2, that's gone. If you're going to get a cheap iPad, get the iPad the fourth
generation. Whatever the hell it is.
Rene: It's a much better
machine, not only does it have the retina display, it has an A6X chip set, not
the old A5 chip set.
Leo: Right, it's fast enough to handle a retina display, unlike the 3rd
generation iPad.
Rene: Yes, it's just big
and beefy, unlike the iPad Air.
Alex: And it's got a
lightning connector.
Leo: So the only real
difference is it's not Air sized, it's the old size, and now Apple sells
nothing with a 30 pin connector, is that right?
Rene: The iPhone 4s is
still for sale.
Leo: Dammit.
Rene: And the iPhone 4
in India and China.
Alex: Yeah, but I think
we can expect to get rid of that. It's so funny, the 30 pin seemed fine before
the lightning bolt cable came out, and I still have an iPad 3, I haven't
figured out what I wanted to get, and it's the only thing left in my
collection. I have these two 30 pin cables that travel around with me and every
time I click it in, I'm like, I can't believe we ever
did this.
Leo: So just to be very
clear, there's no 2 3 4, we're just saying that because for some reason, we
think we need to say that. There are 4 models of iPads, there's the iPad with
retina display that's the cheesiest one, the least expensive one.
Rene: The iPad mini is
the least expensive one.
Leo: Oh crap, they
still sell that?
Rene: And that's the
only non-retina display iOS device left.
Leo: Okay, so the least
expensive is the $299 iPad mini. The next one up is the iPad retina display,
that's $399. And then, there's the iPad Air that's $499 and also, $399 is the
iPad mini with retina display. There's 4 iPads.
Rene: The retina display
mini and the iPad 4 are now identical prices for 16 gigabytes.
Leo: Yeah, so there you
go. And they're all lightning. But to be fair, Apple does sell an adapter that
makes lightning work with the 30 bit connector, right?
Rene: Yeah. It's like
animal husbandry, but it exists.
Leo: There's a button
'compare iPads' there you go. Go there and compare. Store.apple.com/ipad/compare and it makes it clear as mud.
Rene: We put up two
articles today going through the differences between all of them and then which
features you get with each one, and which one you should buy.
Leo: At least they all
have unique names now.
Andy: Do we know how
this new/old iPad registers itself with iTunes? Because one of the things
people found when they're digging into 7.1, it references to new iPads that had
not yet been registered. So if that takes up one of those two slots...
Rene: I think it's still
3,5 but I'll double check.
Leo: Alright. Well, I
guess there's enough lightning adapters now in the ecoverse. They've saturated the system.
Andy: It's interesting
though, you really see this much real clutter in the Apple lineup. So right now
Apple is telling people, we have two different kinds of 9.7" iPad. One is
a little bit less expensive than the other, but not so expensive that it'll
push a lot of people into the bi-column, we now have two iPad mini's that are
identical except one is retina, one is non retina. The non-retina one looks
terrible but it's less expensive than the other one, but still not so expensive
that if you are in any mood for saving money, it's going to again, shift you
into the bi-column. It'll be a big deal to buy this one instead of the Nexus 7
or Kindle Fire tablet. I'm confused by this and I'm interested to see what kind
of a house cleaning Apple has in store for the end of the year that would
explain why they would want to have this many similar looking models of devices
in the lineup at the same time.
Leo: I guess the other
thing that's important to note is that the iPad with retina display and the
iPad mini, the low priced ones are only 16 gigs, there are no larger models at
all.
Rene: It's interesting
because previously you could choose between large or small, retina or non-retina and that was our little matrix. Now it's large
or small, but the large ones are now both retina, so now
it's heavy or light. But the small ones are basically the same size, but
they're retina or non-retina.
Andy: I wonder if this
means that they're at least worried about Samsung or other companies making the
larger sized tablets because that's one place in which people who are very
sensitive to price are going to basically say I know iOS is better but I know
the iPad is better, and I like the idea of being able to scuba dive under water
with a tablet, but I think I'd rather have my $200 in my pocket and go for this
other device.
Leo: Well now we
understand all.
Rene: We Applsplained it.
Leo: We Applsplained it. And then the iPad 2 is gone, right?
Rene: Yes, finally!
Spring 2011 to Spring 2014.
Leo: That's a long run.
Andy: I did hear someone
say - Now that it's dead, I'll pass this along. I didn't want to talk about it
earlier because it sounded more like an interesting rumor than anything else,
that there was some sort of contract Apple had in which they were required to
fulfill orders for this thing on demand if the contractee wanted them. And that's why they decided okay we'll keep this on the price
list. Because it was a real mutt. Apart from being
able to keep the schools that have those rack chargers and rack distribution
carts ready, that was a big mutt in the iPad line.
Leo: Yeah, weird mutt.
But now we still have mutts. The 4 and 4s are mutts, but those mutts will be
detached soon. Apple has turned on a new form of support. Paid chat support, if
your Apple device is out of warranty and you don't have Apple care, you can pay
$20 and chat, perhaps with a real person. It is a real person, they're training the Apple care folks in how to use chat. In the early parts,
apparently the first Air 2, paying for it was not working too well. They call
it the Here to Help program for the Apple Care employees. Teaching
them how to care about the user. My experience with Apple Care, I don't
have a lot of experience but when I've talked to them, they seem to care
actually. Which is not always the case on those important
calls. So I guess it's working, they're acting well. Has anybody used
this chat support?
Rene: Not yet.
Andy: Never.
Leo: Here To Help will
consist of three day training sessions, Apple says it will transform Apple Care
by sharpening our focus on our customer's experience, while continuing to
provide fantastic product support. Apple is where superlatives go to die.
Rene: Industry leading.
Leo: Yeah, they just
love their superlatives.
Rene: We ignited our
customer-
Alex: Super special.
Leo: Fantastic.
Andy: We're so excited
about this, we really think it's the best customer
support we've ever been provided in this class by a company scaling to this
array in the US market.
Rene: No one else could.
Leo: Over chat. So you
used to be able to get free technical or diagnostic support by just calling
Apple Care, right. And so now they're going to say, well you're out of warranty
but for $20 you can chat with us. Is it $20 for one issue or do you get a month
of $20? No, it's $20 per incident.
Rene: Per incident,
yeah.
Leo: By the way, that
underscores how much it costs to do support, it's not cheap. And I would guess
chat support is cheaper... I notice a lot of people moving to chat support, why
is that? Is it because it's better for us, the user?
Alex: Well a lot of them,
they're actually managing more than one person. So a lot of times what happens is they're actually talking to you, and there's two or three
others that they're talking to. And they're answering your question, then the
other question so while you're responding they're paying attention to another
question.
Leo: Comcast for
instance, they really don't want you to talk to a human but they'll let you
chat. I also think it's because these people's English may not be perfect and
they may have strong accents that could be hard to understand, and chat is
cheaper than a phone system. So I'm just noticing a lot of people moving to
chat for support. I don't like it.
Rene: $60 will get you a Facetime call.
Leo: I don't like it
because it's too much typing.
Alex: It also lets them
log data more efficiently.
Leo: Right, they have a
record. Yeah. Is there somebody on the roof, what is that noise coming from?
Andy: Wolverines. Send
someone up there with a broom.
Leo: Dammit, every time
we get rid of them and then they move back in. I think
they're nesting. Nesting wolverines are nothing to mess with.
Andy: Maybe it's like Clerks, maybe you've got people playing roller hockey up
there during their lunch break. If they aren't, the should be because that looked like a lot of fun.
Leo: No, and the roof
is very safe because we have like knee high fences to keep them from falling
over. So that works.
Rene: Knee high to a
wolverine, Leo? Or knee high to a person?
Leo: Ah, no the
wolverines are completely safe. I did not read Sir Johnny Ives interview with
the Sunday Times. I admit, I am remiss. I should have
read that but I know you did and we'll talk about that in just a moment. You're
watching Macbreak Weekly, now with wolverines. So
that's pretty good- No extra charge.
Rene: Great Canadian
wolverines.
Leo: Really, really are
they Canadian wolverines? Why can't we buy US wolverines? My
God.
Andy: Thank you, Obama.
Leo: I blame him, suddenly we're using overseas wolverines. Our show
today brought to you by FreshBooks, also Canadian I
might add. But actually they're nice, so that's what's nice about Candadians.
Rene: So is Hover.
Leo: I like FreshBooks, but in fact, it was Amber McCarther who introduced me to FreshBooks many moons ago, ten
years ago. I was going to Canada once a month to do the Call For Help show and I was complaining to her I said, I have to invoice Rogers and
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Johnny Ive, we can't get an interview with him, even
Leandra Kahney couldn't get an interview with him. But if you're British apparently, no problem. The Sunday
Times interviewed Mr. Ive, did anybody read that?
Rene: I read it.
Alex: Yeah.
Rene: The answers were
incredibly similar to the answers he gave in previous interviews. I don't know
the right word for it, but it wasn't very illuminating or very new.
Andy: Yeah I mean, I
don't know what the ground rules were for this, I don't know how much time the
interviewer got with him but a lot of it was, I just feel like the first thing
I do is I think about what this product is supposed to do and only then do I
think about what it should look like and I never stop thinking about how I can
improve these products, a lot of job interview questions. Like if you want to
get the job say, what's my biggest fault? I guess that would be that I never
stop thinking about how I can improve the work that I've done. So it wasn't a
bad interview or an interview without value, but it kind of was a very surface
interview. Stuff that either you had already heard from him before or stuff
that you could easily imagine him saying. There weren't a whole lot of insights
there.
Leo: Carefully
controlled, I'm sure by PR and all of that.
Andy: Yeah, it really made
me think- If I was disappointed at all, it only made me think that I hope that
Apple is at least internally allowing people to do interviews and then just
lock them away for X number of years. Because I think there is going to be a
time when people are going to want to know exactly how these phones were made,
what was the point of view of the people who were designing this, why was this choice made and not that choice. Not even from an
engineering point of view, but from a cultural point of view, they'll want
these answers. And future people who are studying engineering are going to want
these answers, so the fact that Apple, especially senior Apple executives,
they're so tight lipped and they don't really give interviews, I think they're
denying future students an opportunity to learn a lot about how one of the most
important companies out there made some of the most transformative products of
our time.
Leo: Michael Scott,
right? My biggest fault is that I care too much about people. One of the things
I thought was interesting is that the design team is only 15 people, it seems
small to me.
Rene: And a lot of them
have been there for a long time.
Leo: Yeah. The majority
of work happens in his office.
Andy: Right, with CNC
machines right there so they can have an idea, they can bat it out, and then
put it on the table, huddle around it and prod it.
Leo: I like this quote,
and the reason I didn't read it is because I didn't want to pay for a
subscription to the Sunday Times just to read that one interview.
Rene: I think it's on
time.com.
Leo: Oh really? Okay
good, because they wanted money on the Sunday Times site. So what I did is I
read all of the other people who quoted it. This is the quote from Johnny Ives,
"So much has been written about Steve Jobs and I don't recognize my friend
in much of it. Yes, he had a surgically precise opinion," I think that's
very nicely put. "Yes, it could sting. Yes, he constantly questioned, is
this good enough, is this right? But he was so clever. His ideas were bold and magnificent, they could suck the air from the room. And when
the ideas didn't come, he decided to believe we would eventually make something
great, and oh, the joy of getting there." Is that hagiography or do you
think that's genuine?
Andy: I think that's
genuine. It's consistent and continues to be applied year after year. You're
calling my attention to the fact that the one thing in this interview I think I
had not known before is that quote where Ive recalls
travelling with Jobs, "We get to the hotel where we were going, we check
in, I go up to my room but I would leave my bags by the door, I wouldn't unpack
and I'd go sit on the bed to wait for the inevitable call from Steve, 'Hey
Johnny this hotel sucks, let's go.'"
Leo: That sounds true.
Andy: That sounds like
the Steve that we all know and loved.
Rene: He tells a longer
version of that story in the video that Apple put up for the Steve Jobs
memorial and he says it in his own words and it's really touching and is well
worth watching.
Leo: I love that. We
all know somebody like that.
Alex: And you know the
hotels that they're referring to are like the Mandarin you know, like really,
really nice hotels.
Leo: That's what I
wonder, where is he going to go?
Alex: It's like the Four
Seasons, this is horrible. I can't believe that they didn't have golden crested
towels.
Leo: The hot water knob
is on the left but then what do you do?
Andy: The room has a
waterfall but it's not a great waterfall.
Leo: Yeah, it's
designed for- What human would want that? But I wonder what do you do then, go
to another hotel afterwards, and then another, and another?
Rene: Stay in the jet,
Leo.
Alex: It's a square sink, I can't believe it's got square corners.
Leo: There's too much
furniture in this room.
Alex: With all of the
lights on it's 100 foot
candles too dark, I'm out of here.
Leo: I don't like the
gradient of the wall. We could go on and on with this.
Andy: There was a time
at Steve's we were having this argument and Steve said, hey I understand that Wal Mart will just let you park right there in their
parking lot overnight, let's just have the jet land there.
Leo: They did ask him
about the iWatch and he said basically nice try,
obviously I'm not going to talk about that. But he did say this, and I thought
it was interesting... He apparently does read the rumors because he likened the
rumors about the iWatch to a game of chess. Which
tells me that he's reading the rumors, he must be- As anybody at Apple would
be- Intrigued by what people think.
Rene: I'm just glad he
didn't say Game of Thrones, Leo.
Leo: Anyway.
Andy: The Game of
Thrones has too much detail on it, you don't need that
many swords on a chair.
Leo: Who would make a
chair out of swords. So I'm glad I didn't spend the
money, you say Time Magazine has it?
Andy: Yeah it has the
whole thing.
Leo: Is the Times of
London related to Time Magazine or is it just a coincidence?
Andy: I think Times just
bought it.
Leo: Oh they bought it. Clever. Would you say that Johnny Ive's comments about Apple were mere puffery? A California judge, Edward Chen in San
Jose has turned down a request for a class action lawsuit against Apple by a
music teacher. The music teacher bought an iMac and half of the computers
27" screen went dim after 18 months, the teacher sued and asked it to be
made into a class action for other iMac users who had similar problems and the
judge threw it out with faint praise he said, "Apple's claims about the
Mac's big beautiful displays and long productive life do not amount to false
advertising, they're mere puffery." So you win some and you lose some.
Chen did say, Apple may have known about the defect but it was not obliged to
disclose the fault to customers if it fell outside of the warranty period and
did not create a safety issue. And finally he said because it was 18 months in,
and the warranty is 12 months, you just don't have any standing at all.
Rene: Apple Care.
Andy: Yeah, I had a
conversation with someone on Twitter about this sort of thing where they're
pointing me to a posting someone made because their iPhone battery just- After,
one of them was like four or five months out of warranty and took it to the
genius bar and they said, okay we'll swap out a new battery, it'll cost you $80 for
the part, we won't charge for labor. And this person on Twitter was upset
because they thought Apple should give better service than that and I had to
point out that well it's a 12 month warranty, and was out of warranty, they
replaced the part. Because they could take it in some place and have it fixed
for free while only paying for the part itself. Apple has such a great
reputation mostly earned, that it's hard to understand that they are not a
magic company and they are a company in the business of selling consumer
electronics to people for money, and as a result, it's not as though they're
going to say, hey I know your phone is 9 years old and you ran over it with a
truck but we'll give you a free one because we're fabulous. That's not how it
works, that's one of the rare liabilities that Apple has for having produced so
much great service in the past, so many great long-lasting products in the past
and also, creating products that people have such a close emotional connection
to. They feel as though they aren't just buying a phone from whoever,
they're buying a phone from a company that I believe in and they only did
exactly what they promised they'd do when the phone was sold, it's horrible.
Rene: Expectational debt.
Leo: Stuff does break
and after the warranty is over, that's the reason the warranty is not infinite.
Andy: And to be honest,
I would be very bummed too if I bought a brand new
phone and it required a major service after only by the year and a half. I
would expect at least two years and I'm really expecting three out of any major
consumer electronics.
Leo: Well imagine a
$2200 iMac with a 27" screen you can't use after a year and a half. That
would piss me off, but the repair charge is $500 they replace it for $500....
Andy: Right and if this
were such a big issue, guys like us would have been on shows talking about this
for about every single week for like 18 months since that product came out.
Clearly every now and then, you get a machine that doesn't really work that
great.
Leo: Right, Apple has
dropped its 30 day return policy on iPhones, it's now only 2 weeks, 14 days. I
guess it did March 13th. So return it faster, I guess.
Rene: I guess that
depends on local ordinances too because some places have consumer protection
laws.
Leo: Sure. Carriers
typically only give you 2 weeks.
Rene: Yeah, break it
faster.
Leo: The deal was kind
of, you buy the phone and go, I don't like it too much. You got two weeks to
take it back to AT&T but Apple would say you can have a whole month to
bring it back to us.
Alex: I can't even find
the box after the second day. That's my problem.
Leo: I generally am so
confident about Apple products that I have to admit that I don't save the box.
And I can't say that for a lot of devices, but for Apple products.
Andy: That's such a cool
way to design a box.
Rene: Well I
keep my box.
Leo: Well I tear
it open like this – rip! Apple wants Samsung to pay forty dollars a device for
the five software apps. The judge in the court in the Apple Samsung lawsuit
said that Samsung had infringed upon forty dollars per phone or tablet. That is
a good deal, the phone number, the tapping feature, if
you tap the phone number it dials it even in an email. Even
the unified search, data synchronization, slide to unlock and auto-complete. Those are the five patents that Apple asserts and won in court that Samsung
stole- forty dollars a unit.
Alex: So does
that mean that Samsung has to pay that to be able to continue to use them, is
that the argument?
Leo: Yes they
want, yes Florian Muller writes in Fast Patent that is kind of an unheard of
amount eight dollars per patent, per unit.
Alex; You know
you need to get the Brave Heart thing on You Tube where William Wallace rides
out and talks to the English noble. That is pretty much what Apple was saying.
Leo: What I am
thinking about is that if it is eight dollars a patent and the number of
patents in a modern day smart phone are roughly 125,000.
Rene: You still
ask for the movie.
Leo: Eight
dollars a patent that is about a million dollars a device in royalties.
Rene: It is
funny that Johnny Ivan talked about this in the interview when asked about what
do you feel about other companies copying and he was non-pulsed about it. He as
like it is so hard to figure out these problems, so much sweat and toil and
some-one comes along as uses all your answers.
Andy: Yes but
we have had this conversation before and I mean if we can set aside Samsung’s
first couple of phones, you could get a pretty good road map of how the ideas
originate with Apple and developed those and put into their own devices and but
apparently that does not count though.
Rene: No you
can lend your stuff but you cannot borrow any.
Andy: Exactly
that is what it is like. It is like we simply saw the friction point in someone
else’s design and we fixed you are welcome.
Leo: Florian
Miller was so incensed, he actually publishes the
transcripts from this. He says this is purely punitive on Apple’s part trying
to punish Samsung because there was not any other way to punish them. Well we
will see; the judge has final say in this Lucy Co- Judge Co.
Andy: Are we
taking bets on exactly when this thing will be completely settled, and I am not
talking like us having a talk about it, I am talking about whenever or whatever
Samsung did they have admitted that they have done it and however much Apple
thinks that they should pay and the Judge agrees the Apple should be paid and
then Samsung wrote the check and it is done with. It is like for heaven’s sake, yes forty dollars per app……let us keep it at that.
Alex: I mean it
is cheaper to hold it in court than to pay it.
Leo: Right.
Alex: I mean
for Samsung it does not make sense to shuttle at this point. They have got
nothing to lose other than go through the whole court thing.
Leo: Isn’t it
strange that we did not know about the whole Apple TV update from last week. We
talked about it last week and how it allows us to rearrange icons, and you know
that it has the jiggle, jiggle, jiggle thing. But according to Danny Fireball
Apple has also enabled air play devices over Bluetooth update 6.1 on the Apple
TV. So you do not need, I guess it means that you do not need Bonjour to air
play anymore. Apple TV can search for connectable devices over Bluetooth by not
only passing Bonjour but I guess walk-by wi-fi. I
guess they are not going send a signal to wifi via
Bluetooth. I mean they are not going to send the signal over Bluetooth,
negotiate and then send it over wifi I am sure.
Rene: I think
that is how Bluetooth works in general.
Leo: Ah Of course
but is Bluetooth 4.0 in the app?
Rene: In Apple
TV?
Leo: Is it in the
older ones?
Rene: No I
believe it is in the current one that is why it is hard to set up.
Leo: Right,
very nice. You have a nice review Rene of imore.com on IOS7.1. It has been out for a couple of weeks now, any, or is
it just a week, it seems like how time has flown by.
Rene: Yes it is
through GoldMaster and they put it out live.
Leo: We had
just got it when we did the show live last week, gosh that is hard to believe,
it feels like I have been using IOS 7.1 for years now. I like the usability
improvements to say.
Rene: Stability
is far more solid with the springs fixed.
Leo: No
springs, no springs to fix never!
Rene: It is
solid, I made the point in the review to say that some people will say that
this IOS 7 as it was meant to be but it is really more than that Apple having
spent six more months and the lesson they learnt launching to get the way they
want is to get to where they want it to be. It is much more solid, more refined
and it is much more consistent and they used to put the XOne updates faster, and they used to come out three months later with wifi touches and it took them six months to get this out
and there is not a ton of new features so it kind of highlights once again how
massive some of the changes were for above and below the hood for IOS 7.
Leo: The new
phone app, people have noticed, not only looks different, but has some nice new
features, that is good. You get a picture on the lock screen, right, is that
new?
Rene: Yes well
the button placements styling is new and you do not get the full screen
picture, anymore (Presenters talking over each other)
Leo: Yes you
get the dots now.
Rene: They are
for more privacy in mixed company.
Leo: Yes.
Battery life; some people complain it has reduced their battery life. Have you
seen that or heard that or is that just an isolated few?
Rene: Yes that
it absolutely true, that actually happens every time IOS is updated and you
will get it. We run a poll every time and every time some people say it is
better or most of the time other people say it is the same, and that it much
worse. The thing that contributes to the most is the update process, because
when you are updating a million, ten million and a hundred million devices,
some of those are not going to be great, some them are going to be raw. Some of
them are going to be badly restored, and all those things can just turn away,
they are going to have raw processors and just waste your battery life. But if
you take a new device, or take a device and set it up as new on IOS 7.1 you
will have as good if not like new battery life.
Leo: It is like
taking crusts from previous installs with you. I have seen some people suggest
that resetting all the setting is one way to fix that. You actually have that
on imore.com a trouble-shooter on how to fix your iPhone and iPad life problems
on 7.1. You say test the battery life on standby first.
Rene: That was
especially on IOS 7 in general, if you waited and you had like an iPhone 4 or
something and you waited to go to IOS 7
till 7.1 there is so many new features that you are going to be playing with
them all the time. And we actually tested it for some people because they were
using it so much and that their screen was on all the time that their battery
drained much faster. And you know it was a new phone syndrome. So it is really
important to actually put it down and watch whether the battery drains or not
when sitting there, because with real battery problems you will put the phone down with 80
percent it will be hot, and they will pick up again a few minutes later when it
is on 70 or 60 percent.
Leo: That is key, being hot is often a sympton too when I feel a phone that is not doing anything hot, then I know there is a
runaway somewhere or something.
Rene: It is the
radio or the processors.
Leo: So you
say that right.
Alex
Lindsay: You also want to say that you want to look at where you are. I spend
a lot of time in a lot of different places, and if you have a inner location or a city that has either a lot of congestion or a lot of bad
cell service your phone is going to burn up a lot faster. It is constantly
looking for towers, constantly trying to negotiate and that will really tie up
your battery quickly. I noticed having spent a lot of time in different cities
that I know that certain cities actually blame on my battery life. In Rwanda it
is a good example, it is constantly changing things around and moving things
around and I have to keep charged up more often than I would at home.
Rene: If the
phone can power down faster a lot then the battery life will last much longer.
Leo: But you
do mention that it is a bad idea to power cycle and if that does not fix it
then it is to reset the data, not erase data but reset the settings. If that
does not work then a clean install will.
Alex; It is
really good to power cycle every once in a while anyway. I have got into the
habit of power cycling every day or two and just to make sure that I have no
idea what is running in the background sometimes to find out and sometimes it
is easier just to turn it off and on every once in a while. I find that there
was something back there, that was burning up for time some reason.
Andy: I think
that on both my desk - top and also my mobile devices it is a good idea to
restart them once or twice week. There are these tiny little gas leaks that
will never ever really show themselves until there is enough critical gas to
cause the explosion and sometimes takes weeks for that to happen. But also that
if I haven’t done a full factory resetting to the device every once in a while
then probably go ahead and do that. Usually if I have a big deadline I would
really like to have an excuse that not to have to work for an entire afternoon.
I mean I will take that opportunity to say that I am not to simply going to
upgrade to 7.1, and wipe the device and start all over again. It was not just
what Rene was talking about crust
building up in the system, it is like human crust building up because l how
many times do you download a free game and then forget
about it. Now it is still there, you download some apps and they are still
there. It is only when you start up with the bog standard list of icons then
you only add the icons back when you have realized that you need my app or I
need my day planner, oh I need my contact manager, oh I need this game and two
weeks later you realize that you only needed eight of those 93 apps that you
had installed before.
Leo: Here is
some good news not only will Apple iPhone users be more
healthy than Android users, they will get better entertainment in United
Flights. United has an inflight movie service that is starting next month they
say exclusively for Apple iDevices. If you have an
Android phone then you are going to have to watch a seat back like everyone
else. It goes through the United app so you have to
make sure that you want to install the United app on your iPhone or iPad and I
guess it is going to use the wifi to download content
to your device whilst you are in the air and you can watch it on your device.
Alex: One thing
that I think they are doing on the content over there is that they are probably
not sending you all the way down to the grounds. So they are catching all of
the movies that you may want to watch so you are accessing the wifi but you are not accessing the antennas. So is going to
be easier for them to serve, and I think that it is not that you will not actually be watching the
screen in front of you. A lot of the internal flights do not have screens on
it. I think that this because partially we do not want to install all those
screens so obviously there will be an Android version at some point but it is
easier to do the iPad. They probably do a lot of research on how many people
are using their app. Besides a certain percentage of them are more from IOS
made the calculated decision to release that one first.
Andy: Plus if
you can get somebody to install the United app that we
were not installing it before that alone is a huge, huge win because now you
have got entry into the device that you can turn everywhere.
Leo: Ohhhhhhhh I agree with that.
Andy: I like
United but whenever I fly United I tend to notice not only a certain lack of
seat back videos but you know even a no smoking sign that has been covered over
once or twice, it is not really a new fleet. ( Presenters talking over each other) And the ashtray in the arm rest.
Leo: That
always amazes me and you know that is an old plane, the ashtray in the seat
rest. Not only an old plane but one that has not been
decorated in several decades.
Andy: I can see
the branded logo some place.
Rene: You
should have paid 20 bucks for the seat upgrade price.
Leo: Right,
let us take a break and when we come back our picks of the week. Our show today brought to you buy our friends at SquareSpace.com.
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Let us get our picks of the week and we
will start things of with you Mr Alex Lindsay Mr Green Screens.
Alex: I do not
think that Green Screens get proper credit for this Green Screen key that has
been pulled to this camera that I am using. I am not using the big camera that
I was using a bi camera and I had to go and grab this one and I kind of could
not tell anyone about this camera because it is a secret one.
Leo: It is a
secret one.
Alex: That we
have here so this is the camera that I am using right now. I cannot take it off
and show it to you. It is the Disco Precision HD Camera, and this is a….it is
pretty nifty. It has got a 50mm FOB I do not have a 920 with me but we have
been using a lot of the 920s and the 930s for a long time and probably nearly
have 100 of them for some reason or another somewhere. Anyway we started using
this one and it is not cheap and even those ones over there are the real price
320 dollars. But the real thing is that it is a real web-cam and it has got a
larger chip and it definitely is a much higher quality video in our opinion. It
does not that good when chatting because it keeps keying every time.
Leo: Well
actually the keyword works really well. Alex is calling us from Africa Ladies and Gentlemen, he is not next door.
Alex: Right
exactly. One of the things that we had a complaint about is, it has really having the wide angle 929-930 especially. 930 is great for crowds, you know like three or four people sit in front of the
camera. If you are a single person trying to sit in front of the camera in our
opinion in our new opinion yard and we test almost every webcam that comes out.
Leo: This is
why we love having Alex right next door, because we have been recommending the
Logitech for so long and this is a whole…..(Presenters
talking over each other)
Alex: And we
still love the Logitech and it still ………
Leo: It is
just as expensive……….
Alex: The other
issue that you get into is that if you have an office there is a lot less
office that you have to have to clean up because it is half the field of view
and a lot less information behind you as well and that makes it a lot easier
for you as well. Anyway it is pretty nifty so that is my recommendation.
Leo: It is the
Cisco Telepresence camera.
Alex: It is a
Tandberg camera.
Leo: Oh it is
a Tandberg that is a good name.
Alex: It came
with them when Cisco bought them.
Leo: Cisco
Telepresence Precision HD thing camera.
Alex: There you
go.
Leo: It does
have a model number, but if I tell you that you are not going to care. It is
too long.
Alex: All you
do is search for Cisco Precision HD and you will find it.
Leo: Rene Ritchie we know that you have one
mega review. The whole panel read it but I did not. Last week we made reference
to a new book about Apple, it was The Haunted Empire.
Rene: Yes we
should tell you a lot about the slant to the book.
Leo: By a
former Wall Street Journal journalist, it made it very clear that Steve Jobs
was haunting Apple, and now you and Andy both said no.
Andy: It just
turned out to be just the old man over the amusement park trying to scare off
the buyer for the new……..(Presenters talking over each other) Pulled of the
Steve Jobs mask and that is what turned it on.
Leo: Do not
get this book.
Rene: I have a
ton respect for him as far as reporters go. She had an amazing career, she
covered the hell out of Apple for many years but this is not a book, this is a
weird series of anecdotes mixed with unsubstantiated opinions that do not sort
link together. It is very odd.
Leo: What is
your recommendation. You did dis-recommend that.
Rene: Do not
spend your time reading that. Spend your time watching the Veronica Mars movie.
Leo: Really!
Rene: I like
this for many reasons. I was a fan of Veronica Mars, I like the television
series and the movie was pretty much what I expected it to be. But I love the idea of this
movie as some-one that likes to watch TV shows like FireFly get cancelled, Like Angels get cancelled, why Veronica Mars get cancelled. The
idea that a creator could go to Kick Starter and fund a movie and that movie
could go out into movie theaters and hit iTunes, the same day it hit movie
theaters it is not you know six months later or a year later but the same day
it was in movie theaters and I think it was 6 or 7.99 to rent and 24.99 to buy.
If you wanted to you could go and enjoy it with your pop-corn and a ten dollar
beverage on a giant screen. And if you did not want to then you could pay a
little bit more money and enjoy it your home theater, and that model has an
incredible amount of appeal to me. So on the one hand I am happy that Cristan Bell, Rob Thomas the whole cast of characters are back
to have yet another adventure but
hoping that a lot more creative types
bring their creative type projects to this type of model because it means that
we are no longer subject to the vagaries and whims of mainstream broadcast
networks which allow really weird shows to continue and favorites to die for.
Leo: Warner
Brothers got into a lot of trouble when they first released it to the Kick
Starter fans because did an ultra-violet version for
the Kick Starter fans.
Rene:
Ultra-violet is an industry technology and that should tell you a lot about the
industry that tries to make technology. If you sign up for an ultra-violet account then you have to sign up for ultra-violet provider. A lot
of people live tweeted it trying to do it and if they
had trouble doing it then I can only imagine our civilian friends and relatives
trying. But also it was hard to do for people who use the Apple eco system you
could get them on IOS apps but they did not enable AirPlay and Air Play bearings because you could get in tune with your Apple TV because
there is no ultra-violet apps in the Apple TV who is just a really cloodgie experience. I backed it on Kick Starter, I bought
a ticket to the Premier and I bought the add on items.
But most people get it the way they originally paid for.
Leo: Well as
Rob himself said it does not seem fair that if you pay for a copy of the movie
that you have to go through Kick Starter than people who decide to buy it
today.
Rene: And
Warner Brothers owns a part of ultra-violet and I am not surprised that they
went with that.
Leo: Warner
Brothers did offer to refund Kick Starter backers for the price of a film. So I
have never seen, I love Cristian Bell, I think that she is fabulous, but I
never saw the TV show but would I have enjoyed the movie?
Rene: It is
Buffy without the vampires. If you enjoy that really strong female lead
character, very smart dialogue, very witty, it is a typical murder mystery sort
of a structure but it has got a lot of young, but I would call them teen acts
in the original shows when she was in her 20s when she was in Law School. Young
person anxed!
Leo:
Apparently the successful opening theatrically was little slow but they made 2
million dollars at the box office and Rob Thomas is already talking about a
sequel. They feel like it is a success. It did not cost more than 20,000 to
make but it is not over yet.
Rene: When they
got the Kick Starter backing I like this model, l like Josh Wearner somebody else who is very passionate film maker who made this. (Presenters
talking over one another)
Leo: Yes, yes, Mr Andy Ihnatko, your pick
of the week.
Andy: I got two
quick picks of the week. Rene decided to go into the performing arts with one and I have also
decided to mention Diana Damarau’s Forever.
Leo: Are you
married to her or is she your secret girlfriend?
Andy: She is my
favorite soprano. There is a lot of opera music that I did not get in because
there were performers that had this really obnoxious style that to me was not
very humanistic and there was not a lot of acting or performance in it. Then
the first time I hear performance I went like Okay let us see what else she has
recorded. This is a great CD. One third is recital pieces and the other
two-thirds are like Broadway and movie musical tracks which
is often off putting for an opera singer, because as kid my parents had Placido Domingo’s harp album which was like (Andy singing in a deep voice).
Leo: Yes I do
not want that.
Andy: So when
she sings these songs, it is more like she adapts her style to make it
suitable, or exactly perfect for this sort of stuff. It has been available in
the UK since October and ofcourse so I special ordered
it in the fall. It is available in the US in the iTunes store and now is a CD
on Amazon as of last week. Good, good stuff and if you are not into opera but
if you like good vocalist you will really enjoy that. But the more conventional
thing is that I have become nuts for DumbKeys Card
ware wraps. You have seen cases that are designed to form fit, they are laptop leaves for an iPad or an iPhone case, camera bag or something
that is a form fitting with a latch. What these wraps are is that it is just a
simple rectangle of fabric that is VELCRO infinity.
Leo: Is that
your cod-piece? What is that?
Andy: Also it
is like a diaper. So basically the deal is that you can create a case for
anything you want. For instance I have got my new camera in here. Now I can
simply unwrap this and there it is and if I simply wanted to carry this around
in my shoulder and not get it scratched and knocked into things. I have got
something that fits it perfectly, and does not take up too much space and I
still have this square of wrap that I can use pretty much for anything else
that I am travelling with so it is adaptable. So if I fly out with this wrapped
around my camera but then I need to re-pack something that I was going to carry
in my side bag that needs to packed in my side bag I can use that to wrap
something else. And they are really, really versatile and I bought one for
believe it or not just for a camera lense and then
wound up buying every size that they had and by accident finding for now that
my favorite 13 inch laptop sleeve which is this thing right here. All it is a
19 inch version of that wrap and you simply roll that up and now you have got a
plain simple envelope that fits it perfectly. I have been absolutely stymied
doing this. It sounds OCD but ever since I got this 13 inch notebook I have
been absolutely stymied trying to find a sleeve that will actually fit it. I do
not want a sleeve that almost fits it, I do not want sleeve that is too big for
it so you can get it inside there, I want something that will fit it perfectly
so that I stick my 13 inch lap top bag so I do not have to fold that notebook in
half so that the sleeve actually fits into it. Because I can adjust the fit
perfectly, it does not matter that I have a USB drive plugged into one of the
ports, and it works just great and they are dirt cheap. They are like 10,to 15 to 70 dollars each. And like I said I bought a bunch
of them because now when I pack for a trip basically anything that needs a
little bit of padding now is wrapped in one of these. I have got a different
color for everything, they are cheap and they are highly, highly adaptable.
Leo: In the
film industry they are called the C48s, did you know that? Diapers
for your iPhone.
Alex: I give
that a second because I have a lot of those.
Leo: Do you
use those too? Alright.
Alex; Same
thing with Andy I bought one and
then I bought a lot of them. Like this is amazing, because I was literally
going to have people start making them, because I have all this amazing cameras
and I have not shared them with the company because I am still testing them
because I want to make sure that I like them, but I have a bunch of them now.
And what is great about them is that they are durable, they do exactly what the
Neo Pro bags did, except that one of them can fit into a bunch of different
sizes and going with exactly what Andy was
saying they are absolutely great wraps, if you are thinking about them for
lenses or for me all my little hard-ware components that I am trying to fit
into a 15/10.
Leo: I think
that Johnny would dig these. I want a perfectly fitted case for your device,
made for it. It had to be this way.
Rene: It would
inevitable.
Andy: His team
would do a version of it, but it would be Velcro and no sound when you pull it
apart.
Leo: I am
silent. I have too many picks and I was hoping that one of you would mention
Microsoft’s One Note now available for free on the Macintosh. They have had web
versions for some time now. I guess that for some people who use One Note now
at the business or at the office they will really like it. It is a note taking
application with a full screen on it with the Microsoft ribboned tool bar which a lot of Mac users hate. If they charged 20 bucks for this I
would not recommend it. But the fact that it is free and some of you may
actually be using One Note to share and in fact we use it on the show to share
notes from Windows Weekly because they are all Windows users. The fact it is
free on the apps store makes it worth-while. Oh and Microsoft stock going up
today on the rumor that Microsoft is imminently going to release Office for the
iPad.
Andy: They have
a big media event next week I think, first event…….(inaudible)
Leo: Ever note
for the iPad and the iPhone have been out for some time. So One Note is kind of
like Ever Note. It is at least cross platform if you are big Office user. This
is worth at least something that is worth downloading and taking a look at. The
only thing is that I will do quick mention because I am going to do a review on Before You Buy in a little bit. I have been looking
for now that I have ridiculously expensive MACPRO Thunderbolt 2 peripherals,
particularly a Thunderbolt 2 hard-drive because the internal drive has only got
500 gigs on the internal drive on the Mac and I have pretty much filled it up
and I do not have enough room for the operating system and the apps and the
data. So I need a fast external drive The C have been
promising this big disk for some time. They have been making this for a while
and this is a Thunderbolt 2, native Thunderbolt 2 enclosure for dual SSDs that
can be raised to zero grade one which of course cuts the capacity in half or Jbod just a big old disk mode or just a bunch of disks
sometimes. But this is terabyte and very expensive 1299 but so fast. I have got
to tell you so fast that Mac Book SSD with a 1299 retina in front of me and it
is like half the speed of Thunderbolt one. When you are using this on a Mac Pro
it is fast enough to do a 4k video, editing and adjusting and playback. So it
is very, very fast. That is who this is for. Of course if you own a Mac Pro money does not matter and it is beautiful, I mean
what do you say it is like 2 decks of cards. It is surprisingly small I really
like it.
Andy: It is
like an e-cigarette.
Leo: Yes and I
am faking right now. It is the little big disk a full review coming up on that
on Before You Buy in just a little bit. Couple of tips for
you. It is very, very, very fast. Thank-you Andy Ihnatko Chicago Sun Times we love and we love your clock.
Andy: I love
you too the clock has no opinion being an inanimate object but it has a style
and elegance that befits its presence on Twit.
Leo: I have been loving your elegant picks of the week.
Andy: I have
got three picks of the week worth a lot for this camera. I am very happy.
Leo: Yes, very
nice and we love the images, see we get the benefits
of it. We can see all those nice pictures. Where is the best place to follow
your pictures, Google
Plus.
Andy: Flickrr really that is where I like to photo blog, though
they are doing a big site redesign and I like posting a photo and then having
like a few paragraphs of the photo. And so I am doing a redesign of my blog and
I might take that stuff to my blog but Flickrr is my
public back-up of photos I really like. Right.
Leo: It is Andy
if you want to follow him there. There is a lot of Water Logue stuff. I am
really enjoying that.
Andy: My
interview is coming tomorrow. I wrote the review but it turned into a bigger
essay on the app and other things and then ooh let us see what will work with
this and then let us see what will work with this and then I realised that did he mean for me to publish this a week
from yesterday.
Leo: Yes he
did. He cannot stop WaterLoguing.
Andy: I am not
saying that this is a bad thing but we agree to publishing this a week ago.
Leo: I have
been playing with us and I just love this. I am going to do something with
these images because they are just gorgeous.
Alex: One thing
it does is it takes images that were not that good as photos and makes them out
into something that is good. I am using that every day. I mean everytime we are online where is that other photo that I
want to WaterLogue and now I have got a video one
now. So it is fantastic.
Leo: These are
amazing images. Yes Andy I am really
enjoying them. He is a watercolorist I can just see you in your beret with your
easel.
Andy: This is something that I put into the essay that like how cheesed
off would local artists be if printed of hundreds of these and took them to the
local coffee shop and sole them for like 75 dollars. How fast would they
sell compared to those who said I studied for like 8 years to do that one that
has been there for like a year and half. You could have put a photo app on a
squirrel.
Leo: Ge clait my friend just keep that in
mind my friend. Rene Ritchie of imore.com great to have you
as always.
Rene: I will be
in the of the studio next week Leo.
Leo: Yes you will coming out of MacWorld probably next week, yes. When is MacWorld, it is
soon.
Rene: I think
that it is next Wednesday, next Thursday.
Leo: So that
is great we will have Rene in the
studio and I think that Alex will be
in London next week.
Alex: I will be
in London.
Andy: Will you
be in London or will you be in Lundun?
Leo: He will
be walking across Abbey Road barefoot and that should be very nice.
Rene: Make sure
that his feet are clean.
Alex: I saw
somebody do an Abbey Road photo in Petluma in the Macnaer Mystic Theater and I am like this is not London. It
is a great place I think.
Leo: Buy a
ticket and go and see it, the out-takes and other
images from that photo session. It is really interesting to see them walking
the other way, what like Paul has shoes on it, what…………
Andy: You can
Paul fixing Ringo’s collar on it. Isn’t that a great show, doesn’t it freak you
out that we admit it. It is like seeing the video of Mona Lisa like pulling
some hair out of her eyes, and wait a minute you are
not supposed to move. You are a moment in time.
Leo: Some things
should not be messed with. Let me see the BeatlesBible.com, yes there they are
kind of walking the other way. I just love that. That is the original, they are going the wrong way.
Andy: There is
nothing necessarily wrong with it but your brain says no I even refuse to look
at that.
Leo: And this
is the one that you are talking about which I really, really love Paul fixing
Ringo’s tie and the little old lady goes: “ Hi darlings what are you guys doing?”
Andy: I just
got changed just ten seconds ago, gees.
Leo: Thank-you
everybody. Ladies and Gentlemen we submit this for your approval.