This Week in Tech 505 (Transcript)
Leo Laporte: It's time for TWIT: This Week in Tech. Great
panel for you! Jason Snell, Ben Thompson, and Steven Kovach. We're going to talk about the Apple Watch. We're going to talk about the Apple
Watch, and I think there will be some Apple Watch coverage in there as well. TWiT is next!
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Leo: This is TWiT: This Week in Tech, Episode 505, recorded April 12,
2015.
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It's time for TWiT:
This Week in Tech, the show that we every week to
cover the latest tech news. We bring in the greatest journalists, my good
friends, people we enjoy talking to to talk about the
week's tech news. There's lots to talk about. So glad Jason Snell could be here.
Jason Snell: I'm here in
person! Thanks for having me.
Leo: Thanks for
coming in. You don't have an Apple Watch, but you do have a Macbook.
Jason: I do have a Macbook.
Leo: Good
enough. I'll take it. We'll talk about that in just a second. Also here from Taiwan and Stratechery,
Ben Thompson. Good to have you.
Ben
Thompson: Good to be here.
Leo: Very early
in the morning. 6 AM. Thank you for putting on a shirt for us.
Ben: I realize
it's—what's the word? M...?
Leo: That's OK. We
can read your super-secret notes on your whiteboard behind you.
Ben: It's OK. I
already wrote that article.
Leo: Ben is an
amazing analyst. I love having you on. If you are not yet subscribing to his
newsletter at Stratechery, you must. Also with us from Business Insider, Steve Kovach. We've got
a great panel here. Hi guys!
Steve
Kovach: Hi! International panel.
Leo: International. In honor of Apple Watch day. Maybe better, in honor of
Game of Thrones day.
Steve: I like that
better.
Leo: I was
thinking. This is a terrible night. Game of Thrones, Silicon Valley, and Veep premier on HBO but there's Mad Men episode 2 on AMC,
and The Good Wife.
Steve: Daredevil
is back on Netflix.
Leo: Daredevil
is back on Netflix!
Jason: I have one
of those TEVOs.
Leo: In years
gone by, they would have never done this. They would have carefully programmed
this. You only go head to head if you want to sock—rough. But everybody watches
on demand now. Nobody cares. It'll be interesting to watch tonight, because
this is the first big night for HBO Now. This is the over the top. They have
HBO ships on Apple right now. In three months, the exclusive will be over. Right now on iTunes... not iTunes...
Jason: Apple TV. IoS app. I've
heard some people say it's not actually true that it's exclusve.
It's the exclusive for HBO Now, but Sling lets you get HBO, so it's sort of
over the top, but it's like regular HBO because Sling is considered a TV
Provider. HBO Now through the Apple devices is a different thing, but it's
going to be interesting to see if the Internet grinds to a hault at 9 PM Eastern when Game of Thrones comes on.
Leo: They did
this last year, remember.
Jason: HBO Go did
not make it.
Leo: HBO
dismantled that multi-million dollar project up in Seattle.
Jason: Their CTO
basically exited the company and they're using major league Baseball advance
media for the streaming of HBO Now, which is funny. If you're not a baseball
fan you might think: That's totally random, why are they using that? But it
turns out Major League Baseball Advance Media is maybe the best, it's certainly one of the best video distributing mechanisms. CBS uses it for
all of its sport's broadcasts, I believe ESPN is still
using it for its streaming. They've had other clients for a long time, it's not just a baseball streaming service. They've
got this huge infrastructure. I've been in their building in New York City that
has this huge streaming infrastructure that they've built.
Leo: Do they
have their own CDN, or do they use something else?
Jason: That I
don't know. Their own infrastructure is gigantic, and they probably have CDN
partners too, but I don't know that offhand. It's an amazing company. It's
funny that HBO is drawing a little more attention to it. This is one of the
great benefits baseball had of having the foresight to embrace digital
technology earlier than most other sports leagues did. They invested in the
tech, and now you've got big media companies like Time Warner with HBO now
coming to them and saying, "Please help us." We'll see how they hold
up.
Leo: It is a
surprise, isn't it?
Jason: It's funny
how that is. But baseball—that rural pastoral game—they did some really smart
things with their tech.
Leo: Sling TV
had trouble with March madness. The NCAA tournament were using Sling TV to watch ESPN saw buffering and stuttering—it wasn't a good
experience.
Jason: I don't
know. Interest here is outpacing the ability of these streaming services to
catch up. Apple did some live streams of their events early on and then they
stopped for a while. I think the reason was they couldn't manage it, and when
they came back, they struggled to put together—streaming video is hard if
there's demand. It can be really hard.
Leo: Well it's a
very different model than the broadcast model. It doesn't matter if you've got
a transmitter and an antennae if one person watches or
a million, it's the same bandwidth from your point of view, but it's completely
upside down for streaming. Cable is a little bit more like streaming, but it's
so distributed that I think the Cable companies don't have to worry about this.
HBO decided to launch Game of Thrones in 170 countries this year. It was the
most pirated TV show of last year. Guess what? Can you watch it in Taiwan? is it on somewhere in Taiwan, Ben?
Ben: I'm not
sure. People ask me if I get a lot of stuff done, and one reason is I don't
watch TV.
Leo: It's why I
get very little done myself. I prefer to watch TV to actually doing anything. I
presume it's going to be 170 countries, it doesn't leave many out. But,
already, the first four episodes have been leaked to the Bit Torrents. The
thinking is the Review copies that were sent out.
Jason: I know a TV
critic and I know that they got the four episodes. I actually saw the screeners
the first year before it came on, and these seem to be a little more recent
than the ones I saw in year one where they were missing effects. Looks like the
effects are all there. It's an inferior experience, but if people really want
to see those four episodes early they'll go ahead and do it. I'd rather watch
it in HD with everything locked down and final.
Leo: Have you
watched Daredevil the TV series on Netflix, Steve, or did you just bring it up
to be—
Steve: I watched
the first three episodes.
Leo: People are
raving about it.
Steve: It's really
good, the second episode especially. I was blown away. We put the story up on
the site today. There's this one fight scene that they do in one shot, and it's
absolutely brilliant. They did a really good job, and it ties into the other
Marvel movies and TV shows. It's really good. It you have time to watch it, you
definitely should. It's a must watch. Even if you don't like
Marvel.
Jason: It's not
like any of the other Marvel stuff. It's TV MA, it's grittier, it's darker. It's more violent, like realistic violence
instead of cartoonish violent. What I like about it is the ramifications of the
violence are not ignored. If a guy gets in a fight, he's hurt afterward and in
pain. I like that. Violence has consequences, and that's one of the things that happens in Daredevil.
Leo: Now I have
another show to watch. I'm really not going to get any sleep.
Ben: Honestly,
days like today—premiering Game of Thrones, winds of regret. The one that I
have kept up on is Mad Men, so I have that to look forward to.
Leo: It's kind
of even more incomprehensible this season. I can't figure out what the hell is
going on. I do like the style. I like the period. So Daredevil,
when did that come out?
Jason: Friday. It
was all Friday. The same minute that the Apple Watch went on
sale.
Leo: And the
Digital editions of Star Wars! They really don't want us to get anything done,
do they?
Jason: They want
your money.
Leo: Who are
they, these people? All right. Let's talk about—
Jason: It's the
watch Marvel axis complex.
Leo: Yes. The axis of Evil. So now I have to watch Daredevil. A lot of
Twitter chatter about people saying, "It's darker than 'The Dark Knight,'
" I don't know what they're talking about. Twitter is great for keeping up
with what the in crowd is talking about. I've been putting off talking about
the watch. Let's talk about the watch. Friday 12:01 Pacific
time. I feel bad for anyone who is not in California. 3 AM if you're in
the East coast. Apple opened the store, ten minutes later sold out. Pretty
close to. Sold out. Right? I
bet Ben must be following this a little bit. Is this a lack of supply? Unexpected demand? Inability to produce
them rapidly enough? We don't know of course, but do you have a thought?
Ben: You just
said my thought. We have no idea. Obviously it's some combination of limited
supply and excess demand, but that's like saying two plus two is four. It's
hard to say. I think it's as you would expect. It's in high demand, it sold out everywhere, not just in the US, but also in China. They launched in
China the first week. Something to keep in mind is they did that for the first
time with the—this is really the first time, actually. They planned to do it
with the iPhone 6, but it was delayed in China. I'm sure Apple would prefer
everyone to think that it's massive demand, but we
don't know. It will be interesting to see if Apple does release a press
statement on Monday saying how much they sold. They often do. If they do, I'm
sure that the interpretation will be its excess demand.
Leo: Even the
most expensive—a $17,000 gold edition sold out till June!
Jason: I think
there's a question of whether they were—
Leo: It said
August at first. At first signing it said August, and then they downgraded it
to June. You think they hadn't made any?
Jason: They said
that they were going to be later to ship the editions.
Leo: Maybe they
can't crank these out. This is the one I would buy if I had $17,000, but who
has $17,000? Obviously somebody. So everything across
the board as you look, the sport, the edition, the stainless steel, almost all
of them are now June. Whatever June
means. I don't know if that's June 1st, June 30th...
Jason: I ordered
mine 15 minutes into the order period and got mid May.
Leo: What did
you get?
Jason: I got the
sport edition, which seems to be the nerd watch of choice. I didn't even know
that I was a stereotype. Turns out I am. Mid May is what I got.
Leo: I
overslept. I woke up at 12:09. I ran to the computer which I had
pre-configured. I had the Apple Store running and the app on my iPad. I had two that I favorited.
I was very fortunate, because Lisa wanted a 38 millimeter steel, I want the 42.
The 42 back ordered as well to May, but I got April 24 to May 7.
Ben: So that's
really interesting is that it went on the Apps, it was
available until midnight. It didn't go up on the web until 12:08.
Leo: That
happened with the iPhone as well.
Ben: It did. I
was very pissed off because I have to ship it the US first. Two, I was on the
web because it's three in the afternoon, I was at my
desk anyway. I'm curious if that was an intentional to drive people to use the
App more. What was interesting is you could pay with Apple Pay, and I wonder if
that's the first time using Apple Pay outside of the app store. It was the
first time for me, and to be frank, it was pretty amazing. You coud have ordered the watch you wanted in less than 15
seconds. I'm curious if that was intentional or an accident. For me, it was
effective in getting me to use Apple Pay to pay for a physical object. It was a
very impressive demo.
Jason: This is not
the frist time, it's happened a bunch of times now, and it seems to me that there's something in Apple's
infrastructure where the store back end goes up, and the app is directly hooked
into that back end. The web front end goes up later, and this has happened 3 or
4 times at least to the point that it's like the open secret now. If you really
want to buy an Apple product the moment it goes on sale, use the Apple store
app on iOS.
Ben: That makes
sense if you think about— unfortunately the open secret was forgotten by me. I
still have the ship date. I was very stressed out. For some reason, the app
store has my wrong address and I can't get it to update, so every time I order
I have to change the address. So I was changing the address—
Leo: It's like
James Bond. The bombs ticking down.
Ben: Apple pay
didn't work for me, because I think my thumb got sweaty.
Leo: I see a
movie here. If I had to guess, there was an open question whether the Apple
watch is a luxury and as a new category would sell as well as an iPhone. It's
in the initial blush. I think a lot of people thought, "Oh wait till the
next generation. Don't rush." I would geuss that
the demand outpaced Apple's expectations. The rumor that the Wall Street
Journal published was that they made five or five and a half million. Obviously
they're going to go back and make as many as they can as fast as they can. We
don't know. Maybe they made 1 or 2. My guess is that they sold 5 million in the
first minute.
Ben: Jason put a
wiser explanation to my surmising about background thinking. Ramping is difficult,
and raming a brand new product is difficult.
Leo: But nobody
knows how to do this better than Apple. They have decades of experience.
Ben: Sure, but
it doesn't change—it's a physics problem. The speed of light is a constraint. Gravity
is a constraint. It's like that when it comes to manufacturing. There are
fundamental constraints when it comes to making and ramping a product. We've never had a company of the scale of Apple launching a new product.
You have to remember, the iPhone, Apple wasn't at all the company that it is
now. Event he iPad, whereas today the demand for
anything they sell is so overwhelming. I'm sure that no matter if they had
estimated, it would still be sold out for the very constraints that come with
building a new product.
Jason: Strategically, if you're Apple you want to get to the point where you can
release a decent number of them, but you don't want to get to the point where
you can fulfill all demand anyway. You want to have some backlog, I think. Otherwise,
you've waited too long.
Leo: If somebody
is waving money at you, you want to take it.
Jason: They took
it. And then they'll give you your watch later.
Ben: To meet
demand, the demand is always highest in the first quarter. If you want to meet
that demand, it's extremely inefficient, because the problem is all that
capacity is then going to be underused the rest of the year. So it’s a very
difficult balancing act. I suspect with the iPhone, the date of the physical week
of the phone—what the phone looks like from a physical perspective—it's
actually getting earlier and earlier every year. So this year, the first leak
of the i6 was in February.
Leo: It's
because they're starting earlier and earlier.
Ben: They're
actually ramping earlier and earlier, because they want to have—if you build
enough capacity to satisfy first quarter, you're wasting money. They're trying
to start earlier and earlier so they can have some pent up. They sold 75
million in the first quarter last year, which is insane, so they still didn't
meet demand. It's a good problem to have, but it's a problem that no one in the
industry has had to face.
Leo: Steve,
you're getting yours tomorrow?
Steve: No. Next
week. I think, this could be reviewing it from my point, even trying to order
it—first of all I'm not sure I want to own one in the first place. Second of
all, I think if they really did make 5 million in the intiial shipment, we're going to hear about it on Monday, because they don't really
have a precedent for bragging about these things. There's a reason why they
haven't been saying—it's because their sales are going down, whereas iPhone
sales—each opening weekend is bigger than the previous year. If they can sell 5
million.. wow. That's more
than any smartwatch maker has made ever. Pebble has
only sold 1 million.
Leo: 700,000
Android wears...
Steve: That's
nothing! That's peanuts. If they can do 5 million in one weekend, that's
insane. They've already proven that they have a market for this thing. They've
already said they're going to lump these things in with that other category
with Apple TV and a bunch of other junk. We'll get a sense from third parties
how well this thing is doing, but it will be interesting to see if they have
that press release tomorrow talking about opening weekend sales and pre orders.
Leo: It's a
triumph of marketing, isn't it Steven? Look how poorly everything else has done
in this category. Nobody needs one. It's a luxury item, and yet the triumph of
Apple's marketing is it doesn't matter. They're going to sell out no matter
what.
Steve: If you look
at feature for feature what this watch can do vs. Android wear, the features
are similar. You can talk into it, you get notifications, it buzzes you. It looks a lot better than Android watches. It has that status
symbol, it feels premium. As far as feature for feature what it can do, there's
not that use case. It's too earlier to judge. Maybe because it's Apple and it's
a triumph for marketing like you said, people will find that use case. Right
now, even Apple has been mushy on that messaging. Why do you need this thing? There's
a big thing at Wired—I know Ben wasn't a big fan of that piece, but it said it
helps you not look at your phone so much. That kind of came from Apple. It's
unclear if that's Apple's real mission with this thing or is it just a status
symbol of marketing.
Ben: So on one
hand, it's Apple's marketing. On the other hand, Apple is bad at articulating
what it's good for. This is the tiredest trope when
it comes to Apple ever, that Apple sells stuff because of good marketing when
it matches feature for feature. Why can't you sell a Macbook that's more expensive, like the one that I'm sitting in front of Jason. At some point, when do we put this argument to bed that
Apple sells stuff because of marketing and actually consider that there's other
stuff going on?
Steve: Marketing
may not be the right word. Let's say "wow factor" then. The Apple allure. Marketing, fine. Let's
put that aside. The allure, is that a fair statement then?
Ben: I think
Apple has built up a very loyal customer base. No question. The reason why they
built that up, I would argue, is they've delivered a superior user experience
for their products. User experience isn't something that goes on a feature
sheet, it's not something you can check off and compare next to each other. You
start off—why Samsung losing the high end to Apple? It's not because of
features. Given that, Apple—people trust if they buy an Apple product, they're
going to be satisfied with it. Now, Apple can trade in on that trust. People
will buy the watch regardless of what—
Leo: This is the
culmination of years of reputation.
Jason: It's like
saying people are going to see a Disney movie. First off, that's earned. Disney
earned that label, and second if they spend too much time not delivering what
the promise is, people will stop going, but there is that truth that you can
have a brand that has that attachment to it. That's what we see with Apple. Yes,
people are buying it because it's an Apple product, but Apple has earned a lot
of that brand loyalty.
Leo: They're
buying it on faith.
Jason: I hate the
faith based metaphors for Apple, but in this case, you got it right. A product in a new category. There is trust that people are
putting into Apple that this is a great product, even though they may not know
quite what they're going to do with it because it's from Apple and they have
some trust there. That trust could easily be harmed if it doesn't live up to
the hype, that's true.
Leo: Apple
probably also gets a pass from journalists who are unwilling to be too strongly
critical of it, because you don't want to look like an idiot when the thing
sells so well.
Ben: That's not
getting a pass though. That's being totally rational. The reality is... I think
I was on before the iPhone, Leo. You were super skeptical of the sales.
Leo: I'm the
idiot who keeps saying that.
Ben: Fortunately,
most of the time you don't have people like me coming out and reminding you of
it.
Leo: I don't
mind. I honestly don't think the iPhone is a better device than the galaxy 6S
Edge, it knocks the iPhone all over the place in so many ways. But that has
nothing to do with why people buy the iPhone, apparently. The
same thing with a watch.
Ben: Or maybe
what you value in a phone is different than what a lot of consumers value.
Leo: I think
anybody with an objective mind would say Android is a far superior choice.
Steve: I'm not
getting into this right now.
Leo: that's
objective. If you look at the two and you came from Mars and you didn't know
any of the history and you looked at it, you'd say, "I don't understand
why people are buying iPhones." Why would you buy an iPhone? That thing is
constipated as hell. You've got a grid if icons. It's horrible!
Ben: The problem
with this perspective, Leo, is the implication of that is that there are a lot
of people who are dumb in the world.
Leo: I'm not
saying dumb.
Ben: You are
though. You're saying obviously this is better. Why are these tens of millions
of idiots buying a product that costs more?
Leo: I'm not
saying that because it's an insulting thing to say. They're not stupid. For
whatever reason, they're buying into—look. People bought a
windows for years even though it was a horrible opperating system. But that's what they bought. You buy a PC, you're going to buy a Windows. You buy a phone, you're
going to buy an iPhone. It's not that they're dumb, it's they don't have time
to figure out which is better. They go with a default.
Ben: No offense to Jason, but you were dumb to buy a Mac in the
90's.
Leo: I agree. OS
9...
Jason: Those were
dark times.
Ben: The reality
is until the Internet came along and most of our applications moved to the
Internet, there was lots of stuff you couldn't do on a Mac. User experience aside, and that was changed with the Internet, which made it
remove that gate. There's two different things when it
comes to features. Some stuff is a reason to buy, and then there's stuff that's
a reason not to buy. The reason not to buy is devastating. Windows Phone for
example. Not having a competitive set of apps, and even if you do have apps,
they're all inferior. That's a reason to not buy. It doesn't matter how good
the user experience is, or how delightful it is to use. You're not going to
consider it because there's a gate there. That was the same thing when it came
to the Mac. To say that people were buying Windows because they were sheep... I
think that's insulting to people. The reality is, most
people aren't tech people. They're not sitting around weighing the stuff. They
have stuff they want to get done. Normal people who aren't technical at all
consistently find it's easier to go about their day and it's less frustrating,
and they can do what they want to do more consistently on an iPhone.
Leo: I agree
with you. That isn't true after 2005, 2004. But there's a lot of momentum and
people continue to buy Windows. That's my point. In the 90's there was no
question. I'm not talking about the 90's.
Ben: Fair
enough. But you're the one who brought up the analogy.
Leo: Let's say
ten years ago, 2005. Windows sold out of momentum more than anything else. Windows
XP sold out on momentum compared to a Mac.
Ben: 15% of the
market is the enterprise market. There remains very good reason to buy Windows.
Leo: I agree. Enterprise, absolutely. I'm not talking about enterprise.
Ben: In the
consumer market in the US, Apple is not far from 50%. They are crushing...
Leo: The
momentum doesn't last forever.
Ben: We live in
a world with friction. The problem with an LG is the momentum is in favor of
the iPhone.
Leo: Yes. Does
that mean it's better? Does that... It's a silly
argument. You like what you like. But I think that just because something sells
it doesn't make it better.
Jason: I think
that's true, but objectively you could see that for different people, different
operating systems and platforms could be of value to them. I don't think an
alien that came down from outer space would look at the Android eco system and
say that is clearly better. I think that it would depend on what that alien's
personal preferences were and how they wanted to use their phone. The
difference between a platform and a product... I think you could argue that the
Galaxy S6 is one of the few, as Ben mentioned, Samsung is changing their approach
and pulling lots of features out of the Galaxy in order to create a product
that is way closer to what Apple has been doing with hardware. People really
like it. A lot of these products aren't there. A lot of Android experiences
aren't that good. So it's not just the operating system platform. It's the
hardware. Apple has excelled in that for quite a while now. Only now are we
seeing Android phones that can match it.
Leo: Katy Perry
wearing her Micky Mouse Watch. I think there is
something interesting going on here. I think this has to do more with Beats
more than it does with a watch. I wonder if they're going to these artists in
the face of an assault by Title, and Apple is saying, "Hey Katy, just
remember us when the new album comes out." Here's your $17,000 gold watch.
Steve: They've
done celebrity seating forever, even at the Apple watch debut way back in
September. Gwen Stefani was there. Will I am was there. They've always had
this... there's always been a celebrity aura around this product.
Leo: Stakes are
higher now.
Steve: Oh yeah. Stakes
are higher, I don't know if we're getting into this later, but the Beats thing.
One thing they might want to do to set themselves apart is have this exclusive deal. I don't know if a $17,000 watch would entice
someone who has a cash hoard that Katy Perry and Drake have to start using
Apple instead, but who knows?
Leo: They say if
you get all the Micky Mouse watches in a row, they'll
all be tapping their foot together. Can we try that.
Ben: I would
assume so.
Leo: I don't
know. I think that's a hard thing to do. You've got to get the foot tapping—are
they synchronized? That would be pretty cool. All right. Anything more to say about the watch?
Steve: I went to
the store on Friday on the fifth avenue flagship store, and I thought the
retail experience is interesting. Obviously the Apple Store employees will
spend as much time with you as you need. Answer all your stupid questions, but
this is very different. It's intimate. They're letting you try on the bands, they're putting it on you. There's a little drawer
locked underneath the table that they unlock with an iPhone. It was very much
different than any other time we've been to the Apple Store. It's a very unique
experience they're building around this product.
Leo: Especially
when you say I'll take this, and they walk you over to a web browser. Good. Here,
you can order it online now.
Jason: The consierge takes you to the web page. I went to the Madera
store here, north of San Francisco. They have this new set up, like you said. I
think it's the device stuck on the back of an iPod touch, so it's not actually
in the unit, but they've got this RFID thing. They were struggling with it, and
how you get those doors unlocked and all of that. It was a learning curve. It
is fascinating. It'll be interesting to see how this changes the feel of Apple
Stores, because now they've got this big tables for
the Apple Watch in the middle there. Are those going to be super busy with
people? Are they going to be quieter than the other places? I don't know, but
it's going to change the retail experience at Apple stores a little bit.
Leo: The Verge
went shopping at Lafayette in Tokyo. These are the non Apple retailers, but the fancy stores where they are selling.
Jason: Luxury, Leo.
Leo: Of
course... did any of you have the nerve to say I want to go in and look at the
edition? I want to do that.
Jason: They would
look at my hoodie and say I don't think so.
Leo: You think
they would do that?
Jason: No, they
would play along.
Leo: They're not
asking for a credit report before you go see it, are they?
Jason: Probably
not. Besides, this is the Bay area. Billionaires wear hoodies now.
Leo: Right! My startup, just launched it. My CFO said I should get
something pretty.... Was it Tom Lauren who made a run for it? One of the Verge
people made a run for it. The Security guard simply smiled and watched me run
to the door. Good job I'm not a real thief, otherwise I'd be in the back of a
London taxi typing up my ebay auction right now. Good
for you Tom Warren. He ran for it! Joanna Sterns review for the Wall Street Journal, she actually did a funny thing. She got a camera
attached to her head, temporarily, it's not permanent. She was shooting her
whole day. She gets in the shower with it, she says don't try this at home. Then
she's walking through the Wall Street Journal offices. Rupert Murdoch walks up
to her and says what's that. She says it's the new
Apple Watch. "Can I see it?" He walks off with it.
Ben: It's funny.
It's been translated into Chinese. It's been very popular over here as well.
Leo: Interesting.
I think this is the best review of the Apple Watch is the Wall Street Journal. Joanna's
really excellent video. We were talking before the show, Steve Kovach and I
were talking about there must have been tens of thousands of dollars that the
Verge put into the production of the review where there's at the end credits.
Jason: I wanted
music to play at the end credits, in fact. Yeah.
Leo: Unbelievable!
Steven and I looked through it like a glossy magazine. I've never seen anything
like that in a blog.
Steve: I've a
feeling that a lot of people did what you and I did Leo, which is scroll
through it. It is way too dense for me to read. I tried to on the phone. Also too dense. I have no idea what that review said.
Jason: It's a good
review.
Leo: It's so
sad. They spent so much money on the production.
Jason: To read the
article, I ended up reading it on insta paper.
Leo: Steve tried
to do the same thing. It didn't render that well. Through this vieo showed the battery life. The battery does die early
on. At 10 PM it was going in low mode.
Ben: I thought
the consensus was that the battery is better than what was expected.
Jason: It seems to
me that Apple was worried about all day battery life, so they have cranked back
on a lot of other things in order to make it get through the day, which is the
right decision, but it makes it where people say it didn't wake up and tell me
the time fast enough, or it didn't sink with the phone fast enough. Those are
all decisions that Apple had to make in order to get it through the day. But,
if you can't get it through the day, there's no point in having that product.
Leo: Both Joanne
and Neil complained about the creepy emoticons. The 3D
emoticons. She had trouble with the UI because it's so tiny. She said
you had to have doll-like fingers to use the buttons, but she didn't know you
could pinch it to make it bigger.
Jason: You can
twirl the crown to make it bigger. It's not multi-touch.
Leo: A lot of people
say—in fact it was a real commonality in the reviews. There's a learning curve.
Some people say it's a discoverability curve. Nontheless,
time spent with the watch will benefit you because you'll get better with it.
Jason: It's good
that these reviewers had time with it, because I feel like the best review of
this thing will be after somebody spends more than a month with it to really
get what it's like and to really get it integrated. Oh! that old man is going to steal your watch!
Leo: Do you
think they called Rupert and said, "we're doing
this thing? Could you come down to the 4th floor?"
COMMERCIAL GIRL: Sure. That's OK.
COMMERCIAL MURDOCH: That's really nice. Thank
you very much. Thank you.
COMMERCIAL GIRL: Actually, I need that back.
Leo: At the end
of the review they show the head gear. She shot the whole thing herself! Compared to some other guy who had 18 camera men. She's
wearing some strange bicycle helmet with a camera in front of it!
Jason: And an
umbrella.
Ben: She used to
have one on Twitter. The resolution isn't high enough.
Leo: That's a
lot of guts to get on the Subway wearing that.
Ben: It's great.
She did a great job. They're consistently informative and really funny, she's
doing a great job. This is a high point.
Jason: There's a reason
she was working for ABC news for a while. Her video personality is so great
too.
Leo: By the way,
she also writes that the Galaxy S6 has met its match. The only thing wrong with
the S6 is battery life. It's terrible. It's got a finger print reader that is
as good as the Apple. You don't have to swipe it.
Jason: Samsung
might regret the glass back at some point.
Leo: It gets
hot.
Jason: The glass
back, you're asking for trouble.
Leo: Finger
prints, if nothing else.
Jason: Apple tried
that with the 4, and they went away from it with the 6.
Leo: 577 dots
per inch. The retina brand has been stolen from Apple.
Jason: At some
point you can't see the dots anymore.
Leo: With a
magnifying glass you can't see the dots on this thing. The camera is stunning.
Jason: I love that
Samsung took features out of this product. It's a more focused product. That
was one of my concerns about the Apple watch . There
are so many features in it, instead of focusing on fewer but more solid
features. We'll have to see.
Leo: That's a
pretty sweet looking, well designed phone.
Jason: Took the
plastic back off. That's good.
Leo: I don't
think so. I want to put the battery in there, it's driving me crazy.
Ben: It's
interesting, Leo. You mentioned that... I'm curious to see how the S6 sells. One
reason to think objectively why Android is superior in your words is there's no
question that the OS is more flexible. More customizable. You can arrange things more to your likely, but if you're dealing with a
premium product where someone is paying several hundred dollars for a phone and
they are buying it because they value that flexibility, I would assume they
probably value it in the hardware as well. This is the advantage that Samsung
has over HDC. HDC has been making beautiful phones for a while and it hasn't
helped them that much. I think that someone who values that is more likely to
value it in the hardware. It's a shame to hear you say that you're disappointed
that they prioritize the industrial design or aesthetic over the rest of it. I
suspect that there's a lot of people who are going to
think that way.
Leo: It's a
pretty spectacular shift for Samsung who was making utilitarian industrial
design phones. I'm not a Samsung fan by the way. I thought the S5 was awful. I've
been disappointed by the junkwear Samsung has been
putting into its Android. This phone is the most beautiful phone I've ever
held. This is the Edge. It's got the infinity screen. I wish it had infinity
battery life.
Jason: They're
following Apple in so many different areas. Even people
complaining about the battery.
Ben: What's the
size of the S6 again?
Leo: It's close
to iPhone 6. 25, 50 by 1400. If you have an iPhone 6
and put it next to it, the width, the height is a little taller, but the
thickness is the same. Weight wise is about the same. It just doesn't run that
constipated IOS.
Jason: Why don't
they invite you to things, Leo? Why doesn't that happen?
Leo: Did you
read Kushell Dave's piece? He says I know Apple app
developers are afraid of speaking out about this, because they're afraid of
getting slapped down by Apple. He says, and I completely agree with him, that
the review process in the App store is hurting users. Bug fixes are delayed by
weeks, partly because Apple has decided to be a nanny and prohibit all sorts of
Apps that we should be able to see. We're not 4 year olds. I'm not just talking
about adult content, but political content. Apple is blocking apps that
ridicule public figures, that show too much skin. Apps with Jobs themes, legal marijuana themes, search engines,
drones. Steve Jobs once argued he was offering us freedom from porn. If
you want to criticize religion, write a book. I think Apple is putting itself
in an interesting position here. People don't care. they sold 75 million phones. This is a strong inditement of Apple as a gatekeeper and as a bad steward of the App store because it's so
hard to get bug fixes out. So hard to test apps. Anyway. I'm not here to bash Apple. I wasn't intending to do
that.
Jason: I think
there's a bunch of things in this piece. A lot of this is not new at all. A lot
of this is fundamentally complaining about App store moderation policies. A lot
of them have been in place since Steve Jobs was making those rules. There's some interesting rules in there about how in the
present day, the back log creates issues where it's hard to get bug fixes out. I've
heard from developers who've said they have updates that it's nice to have
features. They don't bother to release them because they don't want to go
through the process. If you're going to be Apple and say we're going to watch
everything that gets submitted, there's some responsibility you have to take to
get the back log down. You've got to find a way to make it so that your
developers aren't spending weeks waiting for their apps to get out.
Leo: Also,
arbitrary enforcement of the rules. It's never clear whether your app is going
to get approved or not.
Jason: A good
friend of mine is a developer of an App that got approved and then told to be
removed. It was applauded and featured on the store, and then some other part
of Apple said "No. We don’t want you to do that." That happens
sometimes, and I thinka bunch of things are going on
here. Steve Jobs was a key figure in defining what the rules were, and with him
gone, Apple was willing to change, but there are some parts of Apple that are
changing and other parts that aren't changing as quickly if at all. Inside
Apple there is conflict, and when Apple is a black box, like it is, it's very
hard. You end up with these bizarre behaviors. They say yes, and they say we'll
feature you, and then they say please take it out of the store, which doesn't
make sense. It's problematic. The idea that comes from Steve Jobs that we need
to make the App store a place that if it's not appropriate for the lowest
common denominator, we need to keep it out of the store is crazy now. I'm
optimistic that Apple is changing, and that their approach is going to change
here. Right now, it's a mess, because there are parts of Apple that want to
change, and parts that don't.
Leo: We're
finishing the Apple stuff.
Ben: One more
thing on this point. First off, I agree with both of you and with Jason's point
that there are significant issues with the App store process. This is something
I've been consistently very critical of Apple about. Not just from the
randomness of it, but also because I think they're hurting themselves. I think
Jason's point "we look at Apple as being a monolith," but there are
different factions within Apple. There's parts of
Apple that are still connected to the old Apple. One of those sections is App
review. It's an organization. That said, I thought this article was
disappointing. It was disappointing primarily for the title. Apple's app store
review process hurting users. It's hurting users by
extension. It's hurting developers. By developers
being hurt and not releasing updates, users are hurt. The issue is nowhere in
this article does it acknowledge the App store and Apple's stringent control
and the trust that people have in Apple has fundamentally changed the way users
think about software and apps. To go back to Windows, people were scared to
download stuff. No one would do it, and the App Store and this process changed
the way people did it. Both helping users, and helping
developers frankly. I think that there's an issue here where there are things
Apple needs to change. I critisize them consistently
on this point, but without acknowledging that the real benefits that are here
and the benefit to normal people, it does this argument a disservice. It goes
too far. I think unbalanced users benefit from App review, and without
acknowledging that balance it makes the article weaker than it ought to be. There's a lot of good points in there.
Leo: Apple
certainly does a better job with App review than Microsoft, but I'm not sure it
does a better job than Android.
Jason: they're
doing limited review, but it doesn't seem to be at the scale that Apple is.
Leo: I don't
know that there are particularly bad... there are bad apps on all the app
stores.
Jason: Apple does
provide the additional layer of scrutiny here.
Leo: There's
malware on all the App stores I might add.
Jason: There's a
lot less of it at the Apple app store, because they have people checking. It
can get through, and then they run the kill switch on it.
Ben: Beyond
that, I think that the way that the Apps are sand boxed more aggressively on
IOS, perhaps leading to your constipation, Leo, you
can't really hurt your phone by downloading an App from the app store. I'm not
sure you can say the same thing about Android, at least previously. I know
they've instituted a new level of control. Again, it's this mushy hand wavey sort of stuff. That's how Apple gets trust. People
feel safe using an iPhone. They feel like everything is going to be OK. They
can download stuff and delete and it's going to work OK. I think it matters. It's
not marketing. It's not people being brainwashed. People don’t want to be
techies. They want to live their life and have something that will do it
better. Apple has their trust that they're going to do it better than other
brands will. I don't own any Apple stock, I don't want to be a defender, but a
core thing is that they don't value this gray area, this consumer psychology
aspect, user experience aspect that Apple excels at. I think it makes it harder
to understand why the company does so well. It's why people get the predictions
wrong all the time. I find it so intellectually fascinating.
Leo: But is that
any different from making a great brand like a Burbury raincoat, which isn't demonstrably better than some other brand raincoat, but
outsells it because the brand is better? I come from a background of
celebrating technical excellence, not marketing excellence. I think Apple has
clearly got marketing excellence behind it 100%. I'm not convinced that that
reflects technical excellence. Let's talk about 10.3. This is a little
frustrating. Apple has patched it in 10.10.3, but they've decided that it's too
hard to fix it in previous versions of OS 10, meaning that thousands of Apple
Macintosh users are vulnerable to it. It's actually an API that was put in
there by Apple. It allows group privilege from any account in the system. Maybe
it's not a real threat, but the fact that Apple is patching it only on the
latest version of their operating system seems to me not great. Then there's
the icloud.
Jason: You've got
to keep in mind that Apple has spent the last few versions of OSX not pushing
the compatability forward. So there's a huge number
of existing macs. Almost every Mac made since 2009 can run the current version
of the Operating System. So yeah, they would have to update for free.
Leo: We had
somebody in the audience today who runs some specialized sign making software
that won't run on Yosemite.
Jason: It is not
as catastrophic as an operating system that didn't run past two year old
machines, and that you had to pay a lot of money to upgrade. It's not as bad as
that.
Ben: I
appreciate you bringing this up, Leo. I can prove that I'm not completely in it
for Apple. I think that this is a poor decision. Frankly, I think Apple's
security record, particularly with OS X is getting worse and not better. It's
never been particularly great. It's a dangerous game. I can understand Jason's
point. They're offering the updates for free, they go back a long ways. Why
aren't you up to date? Their reasons in professional contexts
where you might not be up to date. Appe prioritizes 1. Apple, 2, Users, 3. developers,
in that order. This seems to be taking the prioritizing a little too far.
Unfortunately, it's part of a pattern of Apple being slow with updates and not
as far reaching as they should. It's a dangerous game because it messes with
their trust. If someone has an issue here, because Apple
wasn't agressive updating it. That's a
problem. I was disappointed and not surprised by this news.
Jason: My point
was that it could have been worse. You can update many systems for free. At
Macworld we had a system that was still running Snow Leopard because there was
specific software that didn't run on Lion, let alone Mountain Lion or Yosemite.
Apple security has not been great.
Leo: How do you
like the MacBook?
Jason: I like a
lot about it. I like the screen, I like the lightness.
Leo: I admire
their willingness to really strike out. Not strike out in the baseball way, but
to venture forth and to try something new. I remember when the air came out,
everybody imitated. It's an interesting thing to make a device that has one
connector. Nothing else. It's amazingly light. I
thought the keyboard was OK.
Jason: It depends
on how you feel. Some people have very strong opinions about keyboards. This
one has a lot less keyboard travel, that's the amount of space the key
depresses when you press it. I'd say it's about a third and a half of travel. So
that's what they've done to make up for the reduced physical movement because
they need to make this as thin as possible. They've got the new buteterfly switch. It's clicky. The
keys are wider. They're more stable. There's all these
things they've done to make up for the fact that when you hit it, it doesn't
move very much. For me, I don't like that reduced travel. it's a halfway point between typing on glass and typing on a traditional keyboard. A
little bit better than a touch screen where there's no feedback, but it's not
that far away.
Leo: I've used ultra thin notebooks. Also had a keyboard
that was difficult to type accurately with. They fixed it in the second
generation. I feel like this is better than that. I haven't used it for that
long. How about speed? It's a Core M processor.
Jason: That's
about as fast as a MacBook air from 2011. If you're somebody who cares about
speed, it's going to be an issue. The fact is, I don't
think most people use the processor speed they've got. The SSD makes up for a
lot of that, because so much of what we think of as computer speed is actually
slow disc. The biggest upgrade I ever made in a computer is when I went to an
SSD for the first time. You realize that you were waiting for disc the entire
time. Now when I use a computer that's still got a spinning disc in it, it
makes me sad. That makes up for a lot of the ills of the core end being slow. That
said, if you're somebody who is rendering video...
Steve: So Jason, who do you think should buy this? It still costs more
than a MacBook Air. You are paying for a design, and a Retina screen, plus
battery life.
Jason: You are paying for the Retina screen. This is basically a MacBook
Air with a Retina screen, and you are paying what you pay for the MacBook Pro
13, and what you are getting is something that is not as powerful, but it
thinner and lighter. It's a matter of priorities. Apple now is making 3
different lines. They've essentially got 5 computer models, laptop models, so
you've got to pick if you want cheaper but no Retina, do you want more full
featured and powerful with Retina but heavier, do you want something that is
not very powerful but has Retina and is super thin and light? Pick 2 of these
things. I think for a lot of people who want that Retina display and don't
really care that it's not super powerful because they are not going to use that
super power anyway I think that it makes sense. In the end this is going to be
the new MacBook Air essentially, right? The Air is around because they can make
a non-Retina laptop for less than $1,000. Apple can't sell a Retina MacBook for
less than $1,000 yet. So that is why it's still around. I think that today it
is limited appeal, and in 6 months it will be more appealing, and in a year it
will be more appealing. Especially as the USB C stuff comes out.
Leo: I love Type C. I have it on the Pixel and I love it, just love it.
Ben: I get the consensus that it's of limited appeal, but I don't understand
that honestly. I think that it's limited appeal to us as tech people, but again
anecdotally, I've talked to be people and not to use the tiredest cliché in the book, but looking at how my wife uses her computer for example; I
don't think that most people plug anything into their computers ever.
Steve: I do.
Leo: But we are unusual.
Ben: We are unusual. Especially in the big difference here is that most
people's camera is their phone. Now that that is the case that was kind of the
last thing that people plugged in regularly. Now having the USB C kind of being
an emergency hatch where there is a port of you need it, the expectation is
that you don't use it most of the time, I think that is going to be totally
find for the majority of people. Again, I would only buy one if I had a
separate desktop computer. I know Jason has the iMac over there. I think for
the majority of people though, it's perfectly fine as their normal computer. I
think that Jason is right; the MacBook Air still exists because they can't get
it under $1,000. I think that it is going to be more successful than people
think.
Leo: It sold out, right?
Steve: It's spectacular in person.
Leo: It's backordered, right?
Jason: The people who complain about the processor being Core M are the
same people who complain about the one port. There is a whole annex of people
in our chatroom and watch the show, and that's fine,
not every product is for everybody. Ben is right; there is a whole class of
people who just don't care about that. They want it thin, and light, and they
want the pretty Retina screen, and it's got all of that.
Leo: It's so light.
Jason: There are a lot of nice things about it. I think that all of our
concerns about it are going to fall away over time, and then just like with the
Air, in 2 or 3 years we are going to say, oh, that makes sense.
Ben: There are lots of people who don't care about Retina.
Leo: Oh, I care.
Ben: Sadly enough.
Leo: Once you start using a high resolution screen it's hard to go
back.
Ben: You care. The people who don't care that it's only one port...
Leo: Don't you think that people can tell? Immediately you look at once
you start using it, you go well now I see the difference. I agree that until
you see the difference you don't know the difference. It's like the difference
between HD and SD. There were people who said when HD came out, oh, nobody is
going to care. You care once you see the 2 together and you know.
Jason: You know, as computer nerds we also get hung up on specs, right?
But the most important specs for that are that it's thin and it's light. Those
are the most important things. Looking at it and saying oh my god it's so thin,
it's so light.
Leo: This screen looks remarkable.
Jason: The screen is good too. I think that comes first for people. It's
very easy for computer people to say, oh that's looks, and it's really about
what is inside. For some people it's about looks.
Leo: I've come around. I mocked the Chromebooks when they came out, and I have completely come around on that.
Jason: This reminds me a lot of like a thin Chromebook Pixel actually.
Leo: Our concept of what a computer is has changed dramatically. The
Pixel is incredible, incredible. Alright, now we are finally done with that.
Not one more word about Apple. That's it, we are over.
Jason: I can go home now.
Leo: No, no, stay here. There is more stuff, just not Apple stuff. So
for those of you who have been sitting through the podcast with your fingers in
your ears saying I don't want to hear it; you can now take your fingers out of
your ears.
Jason: You should motion to them to come.
Leo: Darth Vader is loose. By the way, I'm actually re-watching Star
Wars because I bought all 6 of them. I bought it on Google so that I could play
them on iTunes and on Voodoo because of the Disney Anywhere thing. Don't buy it
on Amazon because then Disney Anywhere won't work. Disney won't have Episode 4:
A New Hope because that's a Fox. This is a big deal, I don't know why; this is
the most recent version.
Jason: Yeah, special edition.
Leo: Special editions.
Steve: Not the original originals.
Leo: Yeah, I got really caught up in this. I was like, what, Han shot
first? Then I went to Wikipedia and I found it. There is this whole movement,
there is a documentary about it, and there is a whole movement about people who
want to get back to the original Star Wars.
Jason: There is a guy who just got hired to do 4k restorations of other
films whose name is Harmy, and he created these Harmy's Specialized Editions. It's amazing; he's used 20
different sources to create the highest resolution possible equivalent of the
original releases.
Leo: You know what is annoying is that George could do this, but George
has decided that I don't like the original version, so just because you grew up
with it doesn't mean that I'm going to support it.
Jason: The theory is that at some point we will see those and they will
be sold to the true film buff and fans of the 70's version. They will soft
peddle it; they won't say that it's the real version.
Leo: In front of the Harmy video about how he
did it they have got an ad for the special editions. Are they confused?
Steve: It's Google.
Leo: It's Google. It's automatic. They don't know what they are doing. If you haven't watched these specialized editions...
Jason: It's staggering how many. They used a laser disc, they used a TV
broadcast, and they used a 35 mm print that they scanned...
Leo: A TV broadcast?
Jason: Yeah, there was an HD TV broadcast that had stuff that wasn't in
the Blu-ray, so it was a Hi-res version that they used. So they took all of
these sources and this is what the video is. It's amazing, and of course they
are not legally available, but the work they did, this is not some minor film
edit.
Leo: It's completely insane.
Jason: They color corrected it all to look like the right color pallet
from the original. It's great.
Leo: They do point out that there really is some horrible stuff that
Lucas did.
Jason: Yeah.
Leo: Come on, you can't change Annie Baru's dialogue.
Jason: No you can't. At least the milk is still blue.
Leo: The milk is still blue. They didn't change that. It's really
fascinating. Where do you get these specialized editions?
Jason: On the internet, the dark corners of the internet.
Leo: Secret spy stuff.
Jason: Search, you may find.
Ben: It's not that dark. It's pretty easy.
Jason: No, it's very easy to find.
Leo: See, I was 21 when it came out. So I didn't grow up with this. But
I understand, if you were 8 years old and you watched
the original Star Wars 24 times you are going to be upset.
Jason: Well those 90's Mac based special effects that they build in the
special edition now look old. If they are going to look old you might as well
look at the original models.
Leo: Right, that's actually a good point.
Jason: It will happen. They will come back some day.
Leo: George says that the original Star Wars was only one third of what
I wanted to do and I have just been making it better all along. There you do.
Steve: That's why in Episode 7 JJ Abrams seems to be going back to the
puppet thing, which I think really makes more sense. I think that everything
that we have seen from behind the scenes and stuff like that he has been using
actual like animatronics, and Muppets, and whatever. That just feels more real.
We don't need CG storm troopers. It makes no sense.
Leo: I'm watching The Empire Strikes Back, and Yoda really is obviously Fozzi Bear. I'm just saying.
Jason: Or Grover.
Leo: Or Grover.
Ben: I think that people could put up with the having more effects and
stuff like that, people who be more justifiably annoyed, but when you get into
changing plot details, and that's why people focus on the Han shot first thing
because that like changes the fundamental nature of the character. That puts
the lie to Lucas's argument of oh, that's what I always wanted to do because
no, if you wanted Han to shoot second you have him shoot second, but you
didn't, you had him shoot first. If he had only done
the extra stuff I think that people would still complain, but I think a lot of
us, including me, would get over it. It's still the same movie. But now that you are actually changing stuff.
Leo: They took the Ewok song out.
Jason: Yeah, they put in a different one.
Leo: That's not okay.
Steve: They took out the Yub Nub.
Jason: Yeah, there is no Yub Nub. And it shows
like scenes from the prequels at the end.
Leo: That is not okay.
Jason: I think that it will eventually get resolved. I think that the Harmy's Specialized shows that there is a market for this.
Eventually now that Disney controls Lucas Film I think that it will happen.
Just to make George feel better they will have the special specialized over
here, and we will have the original editions over here, and everyone will be
happy. In the meantime, if you like the original seek out the internet.
Leo: Look at the motion blur that was produced by this really crappy
digitization. I mean, just terrible. Alright, I didn't mean to get into this.
Jason: Star Wars segment. Now no more Star Wars either. No Apple and no
Star Wars from now on.
Leo: No, there might be more Star Wars.
Jason: Alright, fair enough. No promises.
Leo: Yub Nub will appear later in the show to sing.
Steve: That's the title of the show right? Yub Nub.
Leo: Yub Nub. No Yub Nub. What did they do with Yub Nub? Our show today is brought to you by GoToMeeting. Oh, those folks at Citrix, they make such a
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You know, we are coming
close to our 10th anniversary. Next week will be our 10th anniversary show, and
all of the original folks from TWiT will be here,
John C. Devorak, Patrick Norton, Kevin Rose, Robert
Herring, Roger Chang, David Prager.
It's going to be a lot of fun, we will look back. We have lots of stuff coming
up. So make sure that you set your DVR, I don't know, whatever it is that you
do to watch next Sunday's TWiT, the 10th anniversary
edition. I'm very excited about that. If you missed anything from This Week in
Tech you missed some great stuff, and we have an edited down, I call it a Harmy's Edition of TWiT right
here.
(Video Plays): Previously on TWiT. How's it going? I'm
getting a little freaked out right now. Really? Just
slightly freaked out? Before You Buy. This is the
Samsung Galaxy S6. This is the best Android phone on the market today. I've
looked at them all. It's probably going to be the phone of 2015. FLOSS Weekly.
We see people who are talking about a certain issue, and suddenly there are
about 300 people who descend on them on Twitter. Twitter lacks the filtering
mechanisms to allow you to block out any of that abuse. What did you do to sort
of combat that with regard to Gamer Gate? Well, the short version of the story
is that I got drunk and wrote a 200 line Perl script which broke the internet. This Week in Google. Google has a patent for a cow avoidance
mechanism in their self-driving cars. I have this vision that some Googlers get patents just for their jollies. You think this
is just for the lulls? TWiT, cow avoidance patent, live from Penta Luma; here, have an egg. I believe that this is
actually the way that we are going to be bringing you into the TWiT TV Network from now on. You are going to be a head in
a jar. I love it.
Leo: I hope you saw it. Do we have a week ahead? Alright, let's see
what is coming up because we've got a big week ahead. Mike Elgan.
Mike Elgan: Coming up this week, Intel reports earnings Tuesday, Netflix does
the same on Wednesday, also on Wednesday Haewai is
set to launch its Ascend PA flagship smartphone at a special event in London. Etsy's long awaited IPO happens Thursday. That's what is
coming up this week. Back to you Leo.
Leo: Mr. Michael Elgan, our news director,
Monday through Friday 10 am Pacific, 1 pm Eastern
Time, 1700 UTC for Tech News Today, our daily look at tech news. Of course
there is Tech News Tonight at 4 pm Pacific, 7 pm Eastern Time, Megan Maroney hosts, that's 2300 UTC. It's kind of before you go
to bed you can watch that.
Jason: Well, we covered Star Wars and we covered Apple vs Android.
Leo: There is really nothing else to say.
Jason: Who else can we make angry on the internet today Leo?
Leo: You can tell us what happens on Episode 4 of Game of Thrones
Season 5. Spoiler alert. How many die? Twitter is
actually getting pretty aggressive in the marketplace, cutting off 2 of its Firehose subscribers. What is the Twitter Firehose Steve Kovach?
Steve: That's these certain specialized companies that they give full
access, they call it the Firehose, to literally every
tweet, and every favorite, and everything that we input into Twitter. Different
companies do really cool stuff with it.
Leo: Not any more.
Steve: Not any more. They are very restrictive of whom they let have the
data, and sometimes they buy the companies that do really interesting stuff
with that data.
Leo: Like Gnip?
Steve: Gnip, yep, that was the last one. It's not unusual, they've been doing
this, I think that this company has been doing a lot of social media analytics
and so now they are boosting up their Facebook business instead of Twitter,
which probably makes more sense, more people are on
Facebook anyway. I think that the Firehose is
interesting. There are a lot of cool companies doing cool stuff. My favorite
just as a journalist and a news junkie is Dataminr.
Have you heard of them?
Leo: No, tell me about it.
Steve: They are really cool. They are building this live dashboard for
journalists. So basically if someone tweets about a tornado hitting, or some
kind of disaster, or anything like that, journalists who are on Dataminr can get instant alerts for those kinds of things.
We at Business Insider have actually been the first on some stories because we
get alerted to that kind of stuff. It's a really cool product, and it shows the
power that some of these companies can have with that Firehose if Twitter lets them.
Leo: Twitter said that they are not going to let anybody have the Firehose anymore. They've got their own internal analytics
since the acquisition of Gnip. It just shows, I feel
bad for these guys, DataSift I think is one of them. Now they are going to shift over to mining analytics
from Facebook, but I have to think that their customers are going to be a
little unhappy when DataSift gets cut off in a month.
No longer will you get those insights. Not only will their customers be
unhappy, but their investors, they've raised $78 million to date. You have got
to think that company is a lot less valuable all of the sudden. I feel bad
because I feel like Twitter made their bones by having this open platform, and
letting people do stuff with it, and that is one of the reasons that Twitter
got so good. Now that they are successful they are going to pull up the ramp
and say okay, we will take it from here.
Ben: The issue is that Twitter isn't that successful. It's a phenomenal
service, every time I talk about the company I reiterate this, but there is no
tech product or service that is more important to me personally. I would gladly
trade away my iPhone and my Mac for a Windows computer and an Android phone
with Twitter as opposed to the opposite. That said, the reason why it is so
great for me also makes it so valuable, it's that it understands me and it
understands my interests. Like this idea of there being an interest graph
instead of a social graph is super powerful, and quite frankly if you are an
advertiser and you want to connect to me then Twitter is the best way to do it.
That's why Twitter is monetizing quite well. The problem is that there just
aren't that many people on Twitter. The official count is 250 million or
something like that. I think that there is strong reason to believe the actual
number of regular users is significantly less than that. That is a problem for
them, and so I think that what you see and will continue to see from a business
perspective, justifiably so, is them pulling in all potential money making
avenues. This is one of them. To be frank, probably in 2012 when they cut off
the access for third party tier clients, but they said, oh, you can still do
this other stuff, they should have ripped the band aid completely off and
pulled it all in house. If you are going to screw developers then screw them
all at once instead of kind of dribbling it out over the years. I think that it
is a business kind of imperative for Twitter. I agree with you Leo, there is no
question that Twitter was built on the back of third party developers. I think
that it is just a reality of their business that they have to do this.
Leo: When Hilary Clinton wanted to announce her candidacy today she
took to YouTube and Twitter to do it. That tweet, which everybody was watching,
and by the way, she completely redesigned her Twitter page and everything, it's
clear this is the campaign page, and this is a big part of what a presidential
campaign is today. Twitter is apparently pushing celebrities, this according to TechCrunch, and publishers to stop using Meerkat and start using Twitter's own Periscope.
Steve: Shocking!
Ben: It fits in the same vain.
Leo: It just feels petty, though, really?
Jason: That's like dog bites man, though. What do you think is going to
happen?
Ben: Right.
Leo: They have an exclusive with Mcdonna,
Madonna. Or Mcdonna.
Jason: Mcdonna?
Leo: There is a brand that I'm interested in. They have apparently,
according to TechCrunch, Twitter has been contacting
celebrities who are using Meerkat to try and convince
them that Meerkat is dying and they should use
Periscope instead. Sources also say that Twitter has been in touch with media
companies that use Meerkat going to far as to imply
that if they don't exclusively use Periscope then Twitter could cut off their
access to Amplify, which is some sort of thing.
Jason: Magical secret Twitter thing.
Steve: Hasn't Meerkat usage and Periscope usage
kind of evened out now after the glow of the Periscope launch kind of waned off
and now it seems like they are equal? At the same time Madonna tried her Meerkat premier and it totally bombed.
Leo: What happened? I didn't see it. That's one of the problems with
these is that if you weren't there live you weren't going to see it. What
happened? What did it do?
Steve: Apparently it didn't work really well and then she went somewhere
else or something like that. I just heard, I didn't
get to watch it. I got an alert that Madonna's video is coming. I don't know if
that is the audience that you want to be showing. It's still a bunch of tech
journalists using it. I don't know if that is how you should premier your next
music video.
Leo: What is stopping Snapchat from doing
this?
Steve: From doing live streaming?
Leo: From doing live streaming.
Steve: They do something similar. They have their stories. They call it
live, but it's not like directly live. Those seem to be more popular because
it's like a curation of stuff like Coachella, or
Final Four, or stuff in your neighborhood. That stuff seems to be doing really
well because it's nicely curated, it's not as raw as
just a straight up live stream.
Ben: I think big picture of looking at Snapchat versus Periscope is going to be akin to Facebook versus Twitter. One is just
bigger and more meaningful generally, but the reason that Twitter had no choice
to kind of pull the knives on Meerkat is the one
thing that Twitter does better than anyone else and always has done better is
the real time stuff when something is happening. The issue is that video is
infinitely more powerful than texts when it comes to relaying something that happens real time. Twitter has to own that space. That's a
core value of Twitter that Twitter does that no one else does. Meerkat was very threatening, not because it had a ton of
users, but because it had the potential to unbundle kind of a core part of
that, of what Twitter is. It's very fortuitous, or strategic, or smart, or
whatever adjective that you want to use that Twitter acquired Periscope when it
did and that it was ready to be released when it did. I would expect them to
continue to be very aggressive.
Leo: Jason? We've lost you Jason. He's writing jokes in the chatroom.
Jason: I'm trying to imagine all
of the Mcdonna menu items right now.
Leo: I like that one.
Jason: The best that I've got is the Like a Virgin Olive Oil Salad
Dressing, but I'm trying to do a Filet of Fish / Ray of Light kind of thing,
but I haven't got it yet. I'm working on it, I'm working on it, I will let you know. But Twitter you were saying?
Leo: Twitter is such a mixed bag because on one hand it is a cesspool
and on the other hand it is really a valuable signaling mechanism. When Twitter first came out, and I didn't realize it...
Ben: It's signaling cess.
Leo: Well, but somebody likened it to a dial tone, to an internet dial
tone, and I think that it's kind of that.
Jason: What makes Twitter great is this asymmetry where a random person
can ask me a question and I can answer it on Twitter. I love that. The problem
is that a random whacko can say things and I have to listen to that, at least
until I block them. It's funny because I love it and yet my friends and I, my
colleagues in this industry are finding that there is stuff that you have got
to keep personal. Marco Arment, on his Accidental
Tech podcast this week, they were talking about this this week too. A lot of
the dark social stuff, like private social groups, things like Slack Channels,
where you retreat because you know everybody there. On one level it's a real
shame that people who have followings and who like interacting on Twitter have
to retreat for some of that stuff because you are losing interesting
conversations that you might have. At the same time, people are only human
beings, and the toll of dealing with some of the people that you are dealing
with on Twitter becomes so great that you take some of your stuff and you put
it behind the personal shield and just say I'm not going to share this with
people I don't know anymore. I think that is an issue for Twitter.
Leo: I was going to say, is that a problem for Twitter?
Jason: I think to a certain degree it is because if you are somebody who
has got 50,000 followers, or 1,000,000 followers, or whatever, you need ways,
you either need to be able to manage what you see or just give up interacting
and become just a broadcaster. I hope that Twitter sees some value in providing
tools for those people to be able to stay in the mix on Twitter without being
involved in the craziness. If you are a verified user I think that you get a
few more features in terms of only seeing verified people.
Leo: I only want to see other verified users in my Twitter Stream.
Jason: You can. You can.
Leo: You riffraff are ruining it for the rest of us.
Jason: That seems wrong, right? It seems like not a good use of Twitter.
Leo: I could turn it on, but it's like I don't want to do it.
Jason: I agree with you. But this is the down side of Twitter. There is
that initial flush of I'm going to share everything on Twitter, I'm going to
share my pictures of waffles that I'm making for breakfast for my kids...
Leo: That's all social media, right? We go through these phases of
putting everything on Facebook and on Instagram too,
right?
Jason: I think that we are just at this point now where Twitter has had
enough problems with bad behavior that people are pulling back a little from
it. Which is a shame, but I'm with Ben, I find Twitter indispensable. I'm not
going to quit Twitter ever.
Leo: I keep wanting to but I can't.
Jason: I talk to so many interesting people. I feel like being accessible
to people that I learn all sorts of things from people that I don't know.
Leo: I follow you. During the watch thing I was watching you, and Glenn Fleshman, and others talking together. It's great,
it's like you are a fly on the wall to these conversations that are
fascinating.
Jason: I think that one of the problems is if you lose site of the fact
that there are flies on the wall then that is a mistake. You have to realize
that you are in public, and you are having a conversation in public. If it's a
conversation that you aren't comfortable having in public then you shouldn't
have it in public. I think that is one of those social media lessons that we
have to keep learning. I think that Twitter has great value. I just think that
what I use it for has changed over time.
Leo: I think that Twitter, and to some degree much more so Meerkat and Periscope is a very narcissistic medium. It's a
medium for people who say watch me, look at me. Like I'm not. But I was here first gosh darn it.
Jason: I think that the problem is do you have something to say or not.
If all you want is for people to watch you then that's a problem, right? We did
a Meerkat stream when I was on MacBreak Weekly with you a few weeks ago after the Apple event, and it was literally
like the after show behind the scenes. That was actually kind of a lot of fun,
but for every one of those there is one where there is just no point, why are
you even doing this? It's a new medium, that's going to happen.
Steve: That is all of my Periscopes. I do the most inane stuff on
Periscope. I will literally be walking down the street in my neighborhood and
just streaming everything, and hundreds of people are watching. Or in a cab or something.
Leo: That's the whole thing, right? Oh, hundreds of people are watching
me walk down the street. We formed a Segway gang and terrorized Penta Luma on Meerkat.
That was fun. 6 of us had Segways.
Ben: I think that this criticism of this is misplaced because remember
that the criticism of Twitter at the beginning was I don't care what you eat
for breakfast, right? It takes a while for the content that resonates to get
out there and get figured out. That could be the case for Meerkat and Periscope. It's incredible. The first time I used it was with Jason at the
watch event. It was just the idea that there are hundreds of people all over
the world, it's incredible. There is obviously something there. It will take
time to figure it out and kind of distill it, but there is clearly something
very, very powerful there.
Steve: I found it interesting that on the launch day of Periscope that
explosion happened at East Village and right away people did was start Periscoping it, not Meerkat, Periscoping it. FBI, we gathered a lot of stuff from there
because people immediately started filming it. That was kind of like when that
jet crashed into the Hudson River. People took to Twitter, and somebody sent a
Twit Pic right away. That went up and became this defining moment. I don't know
if this was Periscope's defining moment, but I think that it was very
interesting that instead of photos we got these live streaming videos as
buildings were burning down. That's really interesting to me.
Leo: Absolutely. Apparently, I didn't know this, but someone has
videotaped the Segway gang riding around Penta Luma and posted it on YouTube. So even on Meerkat you never know, you never know what is going to
happen. It's crazy.
Jason: I love the internet. The internet is the best.
Leo: It's crazy. Thank you Pixel Punisher whoever you may be. Facebook
apparently is not dominated by old farts like me, but in fact teenagers are
still using it. What a relief that must be to Facebook. This is an article in
Re/Code by Kurt Wagner. I felt like Facebook was for your parents, right? Not
my parents, obviously, but actually my parents are on Facebook. Facebook was
not for teenagers. But research on Thursday released a study that found despite
a dip in total teen users from a few years back Facebook is still far and away
the most popular network among teens. 71% of teens 13-17 use the service.
Jason: Number 2 is also Facebook.
Leo: It's Instagram.
Jason: It's Instagram. That's my daughter's
number 1. But Facebook, still Facebook.
Leo: My kids use Snapchat. Although
Abby, who is a little older, likes Instagram. But both use Facebook to keep in touch, so if there is an event, or when Abby
went to LA or New York, she went to New York for spring break a couple of weeks
ago, and all she did was put it on Facebook that she was going to be in New
York. Every night when she went out to dinner she saw friends. I think that
there is real value in that. That's probably why a lot of people still use
Facebook, is for that kind of interaction.
Ben: This idea that anyone is only ever going to use one social network
has been flawed from the beginning. The reality is that Facebook is so embedded
that Facebook is the Rolodex of the world, and it doesn't matter how fuddy duddy people think it is or
if their parents are on it. Everyone is going be on it. That's one of the many
reasons why I think that the service, strangely enough, is still underrated by
a lot of people in tech in particular. It's enmeshed in people's lives. In
every country you look at, they may have different messaging services or
different things, but it's always and Facebook. The ones that
are actually used.
Leo: I hate Facebook so much.
Ben: You are stuck with it, sorry.
Leo: I know, it's another one where...
Ben: I guess they have good
marketing.
Leo: No, no, no, no, that's not the case in fact. Facebook, you have to
be there because that's where everybody is, right?
Ben: No, exactly.
Leo: Facebook's marketing is terrible. They keep releasing apps that
nobody wants. Did you see Riff for 3 seconds? They put out apps that people use
and go what is this? This is terrible. They can't figure it out. Yet they
survive because of the network that they have.
Jason: I like their experimentation, though, right? Instagram is a success. I know that it started on the outside, but the idea that Facebook
can have other apps that have their own ecosystems, they are so smart. In the
end that seems to be the place that links all of the people. Facebook won't
rest until everybody on the planet is on Facebook.
Leo: I think that I'm not alone when I say that I hate it and I use it.
That seems pretty universal, right? Everybody hates it.
Jason: I don't love it, but I have to use it.
Leo: You love Facebook?
Ben: I like it. Honestly, I would be happy if Twitter was a lot more
like Facebook with the people that I follow on Twitter. I think that the value
in Twitter is not necessarily the 140 character thing. I actually wrote about
it this week, everyone is getting a preview, but the value in Twitter is the
people on Twitter and the people that I am connected with. Quite
frankly the people that are still doing all of these hacks, like now the
pasting screenshot thing, right?
Leo: Oh my god, so you only have 140 characters, so you paste a
paragraph.
Ben: The fact that you can't have a real conversation on Twitter
because all of these people get clogged into it, and at reply, and you end up
having these 3 words responses; it's ridiculous. This is kind of the big
concern with the company pulling in more and more parts of the service into
itself, is that the company has really yet to demonstrate any capability of
evolving the product in a meaningful way to be perfectly frank. I would love to
have the Facebook feature set, but with Twitter people. Twitter is miles away
from that. Even like Sina Weibo,
the Chinese one which was kind of big for a while, but has kind of gotten
destroyed by WeChat, but they have had a conversation
threaded type view within a Twitter type user experience for a long time now. I
guess the depth of your love for a product will be reflected in your
frustration for it not being better. That's certainly me and Twitter.
Leo: I want to take a break. We have lot's more to talk about, but I
have to get on a plane. I'm going to Vegas tonight for the NAB Show, the
National Association of Broadcasters, and we are doing a panel. If you are in
Vegas for NAB it's called Broadcast Minds. I've done this a couple of times
before with our friends from NewTech who do that Tricaster we are so dependent on. I'm going to moderate a
panel, I think that it is open to the public, well
actually I know that it's open to the NAB Show attendees. Scoble is going to join me. Also, and I'm really interested to talk about what is
going on now in streaming and digital with, I have to find the names, wait a
minute...
Ben: You mentioned the 10 year thing. That is spectacular by the way.
Leo: Isn't that amazing?
Ben: Huge congratulations to you.
Leo: Jeez Louise. I'm the old man of this stuff.
Ben: It's not just that Leo. We are at the front edge of Periscope,
and we will see how it develops, right? We are at the front end of a watch, and
we will see how it develops. I think right now, now there is deluge that
podcasting is the big thing. When the history of podcasting is written your
name is going to be on it. That's pretty cool, so.
Leo: It will be on my gravestone.
Ben: I meant it as a compliment.
Jason: He died as he lived, doing what he loved, being on the internet.
Leo: S222 South Hall, Monday, 5 pm; Scoble,
me, and Marc DeBevoise, who is the EVP for
Entertainment, News, and Sports for CBS interactive. They've got some really
interesting digital aspirations. From Vice Media, their head
of Digital Strategy, Sterling Profit. They just signed a deal with HBO
to do it's nightly news cast. So there is some
interesting stuff happening in this space. That's what's fun
about doing it. Doing it for 10 years I've watched it change, and I keep
waiting for IPTV and over the top. I keep waiting for that to happen. I think
that we are getting closer and closer. That's when it's all going to blow up.
Steve: This is going to be a big year for that.
Leo: You think so? This is going to be the year?
Steve: Well, a monumental step towards that.
Leo: Well, HBO NOW, Sling TV...
Jason: If the dam hasn't burst it's got cracks.
Leo: It's about to, yeah. Hey, our show today is brought to you by
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We mentioned that Hilary
Clinton announced her run for President in 2016 on Twitter and on YouTube. She
has also hired a long time, well respected Google executive to oversee her
campaign. The CTO Stephanie Hannon, formerly Google's Director of Product
Management for Civic Innovation and Social Impact, will become the Chief
Technology Officer of the Clinton campaign. For you democrats who are in the
know. She will be the first woman to hold the title of CTO in a major
Presidential campaign. So digital is going to be so important in the next 18
months. It's, I feel like, critical to any campaign.
Steve: But is she accepting Bitcoin like Rand
Paul?
Leo: It's that funny? I love that.
Steve: That cracked me up. I love that he's accepting Bitcoin.
Leo: Yeah, he will take anything.
Steve: Yeah.
Leo: Yeah. The Russians hacked the White House. Did you see that?
Jason: What did they do, turn on the lights, open the garage door?
Leo: No, they got into the State Department and then got into sensitive
parts of the White House computer system according to US officials. The White
House has said that the breach only affected unclassified systems, however, the
hackers, according to CNN, did have access to things like the nonpublic
Presidential schedule. You can make a few dates. I don't know if they had read /
write access. The White House said that in October they noticed suspicious
activity in the network. The system has been shut down to allow for security
upgrades. The FBI, Secret Service, and US Intelligence Agencies are all
involved in investigating the breach. They say that it was among one of the
most sophisticated attacks ever launched against US Government systems. They
think that it came from Russia.
Jason: The US Government track record of being on the forefront of
technology outside of I guess the NSA collecting
information. All of the stories that you hear, all of the stories of Hilary
Clinton being on her personal email Cloud, it's a similar sort of thing. When
you think about other countries making efforts to invade computer systems, and
you wonder who is trying to prevent that. I think that it is not a good story.
Leo: I feel like the cyberwar is just going
to explode, don't you?
Jason: Yeah.
Leo: It's taking off. It's just begun.
Jason: It's scary because you can tell when people are shooting, but a
lot of this stuff happens and it's invisible.
Ben: It's funny how every attack is the most sophisticated that they
have ever seen.
Leo: That's kind of saying, hey, it's not our fault. These guys were
really good.
Ben: Right, in the same paragraph they are saying that they are
shutting the whole thing down to update security. That suggests that it might
not have been as secure as it could have been to start off with. Perhaps it
wasn't the most sophisticated attack ever. There is a bit of a
disconnect. The President's private schedule, that's a pretty bad thing
to have available. I think that it is a pretty severe breach. I question the
level of sophistication relative to the level of security. I'm sure it was
sophisticated, but the rest of the excerpt doesn't suggest that it was as
secure as it could be.
Leo: Well of course now the head of the National Security Agency,
Admiral Michael S. Rogers, is saying we'd like a key to all of those private
transactions that you guys are involved in. They are going for something called
"key escrow". They want to require technology companies to create a
digital key that could unlock any smartphone or other locked device to obtain
text messages or photos, but no one agency would have the whole key. So you
would have to go to the FBI, CIA, and NSA to get the whole key. I guess that is
the idea.
Ben: Or go to the President's private schedule, right? That's the
issue. You can create a key that cannot be hacked. The issue is that the key
has to exist somewhere. If they can't secure the President's private schedule
then how can they secure this key? Once it's out there everyone is going to
want to get ahold of it. Maybe if it stayed on one guy's computer in Wyoming,
but yeah, it's unrealistic. I think that the fundamental issue with security is
that the US, as a government, as an institution, views security too much from
an offensive perspective, of how they can use it to attack other countries or
get influence in other countries. Probably something like Stucksnet,
where they disrupted the Iranian centrifuge was a problem in that now the US
looks at these issues as how can they leverage it from an offensive perspective
without, I think, a deep appreciation or focus on the defensive angles of it.
You view this with this key thing. The more you make it easier for the NSA to
break in the easier it is for it to come back the other way. It's a two way
street, there is no one way when it comes to security. It's certainly very
concerning, and unfortunately it's going to have massive impacts. We just don't
know what they are or in what direction.
Leo: Apparently Apple's decision
to fully encrypt the iPhone was really kind of a catalyst of some concern among
law enforcement. Android now in 5.0 can do this as well. Of course desktop
operating systems have their own proprietary encryption. We don't know if there
is a back door to that. The White House is also considering, here is another
option, why don't we have a third party hold the key?
Jason: Does that third party live in a cave somewhere and the key is on
paper?
Leo: This is the Washington Post, "One possibility, for example,
might have a judge direct a company to set up a mirror account so that law
enforcement conducting a criminal investigation can read text messages shortly
after they have been sent. For encrypted photos the judge might order the
company to back up the suspect's data to a company server when the phone is on
and the data is unencrypted. Then they would have to get a warrant and they
could go look at it." No tech company in the United States is going to
agree to something like this. They will have to be forced to do this. It's
already hurting US tech companies internationally.
Ben: You mentioned the iPhone being a catalyst for this. One wish is
that the iPhone putting on this full disc compression would be an inspiration
for having...
Leo: It was for Google. They said we can do that too.
Ben: Yeah, right. The reality is that this is hugely damaging to US
tech companies abroad. We are only starting to see the impact now of like the
Stone Revelations and that sort of thing because it takes other countries time
to build up alternatives. But in the long run this is absolutely hurting US
companies. It will continue to hurt US companies. The issue isn't necessarily
something like China per say, because China was already on a path to wean
itself off of US technology. I think that it accelerated it. The issue is all
of these other countries in the world, where now once the Chinese finish
building up their alternatives they are going to go to them, and there is going
to be an alternative, and the US should have no expectation of being able to
hold out like we are better. There was the big brouhaha about Huawei and their
routers, and basically Congress banning them for all intents and purposes from
the US because the Chinese might spy on them. That is exactly what the US does.
Leo: That's our thing!
Jason: That's our thing!
Ben: Yeah, the idea that it's okay if we spy on you, but they are going
to spy on you. It's like no, it's such a ridiculous,
self-centered viewpoint. I'm annoyed at a lot of stuff today apparently.
Jason: Leo, you mentioned the Washington Post. This is essentially an
updated version of the editorial that they did back in October.
Leo: Remember that?
Jason: The secure golden key that they wizards at Apple and Google can
invent that will change cryptography and allow all of these magical things to
happen. It's like they are just looking for a solution because they don't want
to admit that you need to choose.
Leo: It's tough though. Obama himself has even said look, I believe in
privacy and encryption, I think that everyone should have the right to it, but
I also understand and am sympathetic to law enforcement who says but then
people can do bad stuff and we wouldn't know about it.
Jason: But the fact is that law enforcement when the Miranda decision was
handed down they couldn't do their job if they read people their rights. The
fact is that law enforcement will find a way, but once you give that privacy
away you are never going to get it back.
Leo: I agree. We are going to take a break and come back with our final
thoughts in just a second. Steve Kovach is here from Business Insider. Great to have you. You moved back to New York? It looks like
you are in Brooklyn with the bricks.
Steve: No, no, I'm on the Upper East Side.
Leo: Oh, nice.
Steve: They do exposed brick up here too.
Leo: Okay, just checking. Can you get pizza up there?
Steve: Pretty good pizza. A lot better than San Francisco pizza I'm sure.
Ben: The West Coast pizza is terrible.
Leo: It is terrible. Are you happy that you went back?
Steve: Oh, so happy. I miss the burritos, though. You guys have the best
burritos.
Leo: We make good burritos. You have got the pizza. It seems like in
this great country of ours that we could solve that problem. I don't know how.
Jason: One word. Chipotle.
Leo: Chipotle.
Jason: That's not a solution.
Leo: No, that's not a solution.
Jason: Mcdonna!
Leo: Mcdonna is the solution! Jason Snell is here, also from, I haven't given
you a plug, sixcolors.com.
Jason: Thank you.
Leo: The Incomparable Podcast, too.
Jason: I have a couple of tech podcasts on Relay FM that you should check
out.
Leo: What's Relay FM?
Jason: That's Mike Hurley and Steven Hackett's podcast network.
Leo: Oh, that's neat.
Jason: Right, so I got a couple.
Leo: We weren't good enough for ya, huh?
Jason: Well, you know, you guys, I'm a little intimidated by this studio
and all of that. Also I can do those shows in my pajamas from my office.
Leo: Yeah, there is something about audio. It's so much easier than
video. Well actually, some good news for podcasters like that in a second.
Also, here with us from Stratechery, and you must subscribe to his incredible newsletter, and
read his blog, Ben Thompson is really one of the best, as you can already tell,
in the business. I'm glad to have all 3 of you. Really fun
show today. I'm going to hear from the Apple fans, I know. Our show
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Build a beautiful.
Good news for our friends who were are Gigaom;
Fortune has hired 6 of Gigaom's very good
journalists, including, I think, our good friend Mathew Ingram, Stacy
Higginbotham, Barb Darrow, Katie Fehrenbacher, Jeff
John Roberts, and Johnathan Vanian.
There were a lot of people let go with the sudden demise of Gigaom.
Some of our favorite people, including people who have been on this show, like
Mathew. So I'm very happy to hear that. Thank you Fortune. Seems like they are going to take a run at technology with 6
new hires. Mark Pincus is back at Zynga?
Steve: That's a head scratcher.
Ben: Plus 10%
Leo: How much? 20%?
Ben: No 10%.
Leo: Wow. Why did he leave Zynga? Why did he
come back?
Steve: Zynga was having a lot of trouble, I think that it was 2 years ago, Matrick left, or was it a year ago, I forget. Anyway, Don Matrick left the Xbox unit at Microsoft and kind of came to
rescue Zynga. Their stock price was tanking and, you
know, there were only so many Farmville games that they could make. He didn't
do it. Things were still just kind of chugging along.
Leo: Matrick said that he wanted to go back to Canada.
Ben: It's the new version of the "spend more time with my
family".
Steve: Yeah, my family.
Leo: I want to spend more time with Canada.
Steve: It's interesting that Pincus came back,
though, instead of finding new blood. I think that there were some rumors that Pincus wanted to start another thing or something, but
apparently he wants to give it another shot as CEO.
Leo: Was he still Chairman?
Steve: He was still Chairman of the Board, yeah.
Ben: I don't know. It's not a great job. I don't know what. The reality
is that it's a company without great prospects that has to deal with company
market pressures, and they've lost a lot of people, and they are going to
continue losing people, and they just really haven't managed the transition to
mobile or given any indication that that is going to change.
Leo: They have Zynga poker.
Ben: Which was a disaster until they updated it, and the newer version
was terrible, so they had to like re-release the old one.
Leo: When you lose $290 million, I'm sorry, $209 million in 2012, then
$226 million in 2013, you know you are in trouble. Trouble is ahead. You can
only lose so many hundreds of millions of dollars. Do you think that Pincus is there forever, or is he just there until they
find somebody else? Some people were saying that it was so sudden that it was
like, yeah, yeah, I will take over.
Steve: That's what it feels like to me. Again, like Ben said, it's not
the kind of company that people are going to be dying to run. They are not
going to be able to find some super hero to swoop in and fix things right away.
It's just telling of this industry, especially mobile games, it's like these
one hit wonders. They IPO, they get hot for a second, and then nothing after
that. They just can't recreate that magic again. Zynga was a little different because they were a desktop game built within Facebook,
piggybacking within Facebook, and they just can't adapt.
Leo: Really happy for our sponsor, lynda.com. Lynda Weinman sold lynda.com to LindedIn for $1.5 billion. Just
showing tech ed is a hot
category right now. It actually makes a lot of sense, LinkedIn, which is all
about professional networking, could use some education, some professional
education and so forth. Lynda founded lynda.com with her husband Bruce Heavin in 1995. It's 20 years old. $1.5 billion.
Jason: I remember when Lynda was writing web tutorials. It's amazing.
Leo: Me too. We used to interview her on The Screen Savers all the
time.
Jason: Yeah, exactly.
Leo: It's awesome. So proud of her. Nicely done. Kind of wrapping it up here. You saw the Robo Car that drove across the country?
Delphi, which is guess is an automotive accessories company, took an Audi
hatchback, and loaded it up with autonomous stuff. What's nice is that it
doesn't look like an autonomous vehicle. It's got stuff hidden behind plastic
panels and it just looks like a normal car. They did have a driver in it. 15
states, 3400 miles, the car did almost all of the driving itself. The only time
it was really touch and go, the driver got very nervous when they went over a
metal bridge and he knew that metal was death to these autonomous vehicles. He
just hovered his hands over the wheel and never did
have to take it. It worked. The Audi SQ5 went all the way across the country. I
think that we are getting closer and close to autonomous vehicles.
Ben: I think there is something
to this. You are going to see it with AI generally, is that it's less likely to
arrive at a finished product. There was the Google car that they had, like no
steering wheel or anything. That may be in the future, but it's only going to
come piece by piece. You already see that happening, right? We have cars that
can park themselves. You have cars that on the freeway can all but drive themselves. There is going to be that Tesla update, but also
Mercedes has a similar system.
Leo: So does Audi.
Ben: It will be one of those things. There is that Bill Gates quote. It's such a great quote. You make way less progress
in 2 years than you expect and way more in 10 than you imagine. It's something
along those lines. I think that is going to be the same thing with self-driving
cars. With AI generally. We are starting to see that
play out.
Jason: It will come slow. I think that there is the expectation that
self-driving cars are going to be one day your local car dealer will have a
self-driving car and you will be like I don't know. It's not going to happen, it's going to creep in. We've talked about this
before. It's going to be in luxury cars as an auto drive on freeway, then it's going to be some sort of like campus taxi service on
college campuses, and things like that. It's going to creep into our lives to
the point where it's not going to be that big of a deal when the first fully
auto drive vehicle happens because we will have all been on an auto drive
vehicle in some context before. It won't be that big of a thing.
Leo: Big news for podcasters. I'm going to end with this just because
we have a little celebration I think. There was a patent troll named Personal
Audio. They came to us asking, what did they ask, I
think $1.5 in license fees. They claimed that they had invented podcasting in
1995. We were prepared, we hired a law firm. Adam Corolla got sued. We didn't
ever get sued. They said, okay, we said no money, and they said, okay, we are
going to sue you. We never heard back from the. Adam Corolla got sued, and a
number of big networks also got sued, Discovery I think got sued, Grammar Girl,
a lot of podcasts were approached by these guys. We contacted a law firm, and
we waited and watched for those papers. One of the things that the law firm
said you could do, but it's a high risk strategy, is to go back to the US
Patent and Trademark Office and try to invalidate the original patent. They
call that an inter partes motion. The risk is that if
you lose that just strengthens their case. They were suing in east Texas where
patent cases are usually very strong for the patent holder. So we were
prepared. I had a strategy. We were going to get all of the Baptist churches in
Texas that do podcasts to join us for a big picnic out in the square. The
courthouse is on a square. All of the law firms that pursue these patent troll
lawsuits are on the square as well in small empty offices. I thought that we
would just have a nice picnic, a little barbeque, bring all of the meat,
ministers from all of the Baptist churches, meet the jury, get to know the judge. We don't have to. EFF decided to go after them with inter partes motion. They went to the Patent and Trademark
Office. We helped kick some money in. A lot of people did. They raised money to
do this, they got some pro bono work from some big lawyers, and the very good
news is that the US Patent and Trademark Office on April 10th invalidated the
so called Podcasting Patent.
Ben: Just in time for the 10 year anniversary.
Leo: Yeah, thank god. Well, the first thing that you do when you go to
the lawyers is say, well, the really just logical business decision is well how
much do they want and how much is it going to cost to go to court? Of course
you may lose in court, so there is the risk that you spend a lot of money in
court, then lose, then still have to pay the money. I'm trying to remember, but
I think that they asked us for $1.5 million. I thought that was odd, because we
were told that the defense would be about $1 million. So I think that the
normal thing that you want, these guys weren't that bright, think normally that
you want to do is ask for less than the cost of going to court. We were
prepared to do it. Adam Corolla did in fact go to court. He raised a lot of
money through crowd sourcing right on. They dropped the suit against Adam, and
now I have the feeling that they are kind of out of business. They say that
they are going to find some other stuff. It's not over. But thanks to the
Electronic Frontier Foundation, the cyber law clinic at Harvard's Berkman Center for Internet & Society, and glad the
Patent and Trademark Office made the right decision.
Jason: The bottom line is that these guys didn't invent podcasting. They
didn't.
Leo: They weren't practicing it. They were what we call, the nice way
to say patent troll is non-practicing entity. Somebody who owns a patent but
doesn't in fact intend to use it.
Jason: They found a patent that looked good, and there is prior art that
proves that it's not as good as they thought.
Leo: We were very involved in the finding of prior art. Kevin Marks,
who kind of did a lot of this early stuff, was very helpful with that as well.
A guy named Carl Malamud, who really is a pioneer in podcasting, had a Geek of
the Week online radio show that he offered for download many years before this
patent. CBC and CNN also did. A victory. EFF said,
"Unfortunately our work to protect podcasting is not done. Personal Audio
continues to seek patents related to podcasting. We will continue to fight for
podcasters. We hope that the Patent Office does not give them any more weapons
to shake down small podcasters." Or big podcasters. Or any podcasters. I want to thank you for being here
Ben. I know that it was very early in the morning in Taiwan, but we really
appreciate it. Go to stratechery.com, s-t-r-a-t-e-c-h-e-r-y, sign up for Ben's newsletter, read his posts, he is a really insightful analyst.
It's always a pleasure to talk to you.
Ben: No, obviously I would love to have to do my newsletter, but there
is a free weekly post as well plus my podcast at exponent.fm. So if you want to
try it out first and sign up in the long run it works for me.
Leo: Thank you, too, to Jason Snell. It's always a pleasure to see you.
Jason: Great to be here.
Leo: And to see the MacBook. Very nice, very pretty. Sixcolors.com, that's where you write.
Jason: Yeah, it's a good place to be.
Leo: Anywhere else that you want to plug? You've got all of those
podcasts.
Jason: Theincomparable.com for pop culture podcasts, and relay.fm for my
weekly, I've got 2 weekly tech shows, Upgrade and Clockwise.
Leo: Ah, nice, look forward to that. Thank you so
much for being here, too, Steve Kovach from Business Insider. Always a pleasure.
Steve: Thanks for having me on again. I love being on this show.
Leo: We love having you. Anything that you want to
plug? It's plug time.
Steve: Businessinsider.com; that's it, /tech or just follow my crazy stuff on Twitter I guess. That works too.
Leo: Good. @?
Steve: @stevekovach.
Leo: S-t-e-v-e-k-o-v-a-c-h. Thank you everybody for being here. We do TWiT every Sunday afternoon, 3 pm Pacific, 6 pm Eastern
time, 2200 UTC. Next week do not miss it, we are sold out for in studio
tickets, but if you want to get on the waiting list tickets@twit.tv, and if you
have been given tickets for next week and you can't make it please let us know
so we can release your tickets to somebody on the waiting list. I want to make
sure that anybody, I hope that as many people who want
to get in can. I know that won't be the case, but it's going to be a lot of
fun. The good news is that you can watch us live. We will probably start early,
we will probably start at 2 pm Pacific, 5 pm Eastern Time, 2100 UTC. Kevin
Rose, Patrick Norton, John C. Devorak, David Prager, Robert Harron, all of the
original, Roger Chang, people from the original This Week in Tech, which began
April 15, 2005.
Ben: I was an original listener.
Leo: Were ya?
Ben: Yep.
Leo: Well thank you. We appreciate it Ben. It's going to be a lot of
fun. We have a lot of fun memories to share. I think that we will cover some
tech news, but I don't know what it is going to be. I don't know. Maybe we will
all just get drunk and cry.
Steve: I'd watch that.
Leo: I love you man. I love you. If you want to be at any other show,
we do have tickets for most shows, tickets@twit.tv, do please email us before you come. You can, of course, watch live as well
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that way you won't miss an episode. I'm Leo Laporte,
thanks for being here! Another TWiT is in the can.